Improving Part Quality and Reducing Costs in Medical Grinding

In medical manufacturing, even small inconsistencies in components like implants, surgical tools, or drill bits can lead to costly failures and compromised safety. Precision and reliability aren't just goals—they're required for industry standards and FDA approval. Yet it’s common for manufacturers to struggle with persistent issues like inconsistent surface finishes, excessive burr formation, and unpredictable wheel performance that increase scrap and labor costs.

At Continental Diamond Tool (CDT), we understand the root causes behind these challenges and help medical manufacturers overcome them through targeted, reliable, custom engineered grinding solutions.

One of CDT’s biggest strengths is how closely our sales and engineering teams work together—often as the same people. Many of our team members serve dual roles, combining application expertise with customer-facing support, so the person helping you select your wheel also understands how to fine-tune it for maximum performance.

“The most important factor for medical suppliers is part quality,” says Blu Conrad, CDT Application Engineer who specializes in medical manufacturing support. ”When we see issues like burrs, poor finishes, or short wheel life, it’s usually a sign that there is a problem with the wheel or process set up. We can help you fix that.”

CDT’s vitrified CBN wheels provide reliable, repeatable performance when grinding complex medical components like surgical drill bits.

Is Your Grinding Process Hurting Your Productivity?

Do you face problems like:

• Inconsistent surface finishes and part quality?

• Excessive manual deburring labor due to excessive burr formation?

• Short wheel life and frequent dressing?

• Difficulties maintaining tight tolerances and precise geometries?

These problems often come down to using a grinding wheel or machine settings that are not optimized for your application. At CDT, we take a hands-on, data-driven approach to help you pick the right wheel and adjust your set up — so you can count on consistent, reliable performance that fits the way you work.

Specialized Grinding Wheels Designed for the Medical Industry

CDT specializes in designing, developing, and delivering custom-engineered diamond and cBN grinding wheels for all types of medical manufacturing. While we have seven unique product lines, there are three distinct grinding wheel types that we commonly specify for medical manufacturers:

• Plated Wheels: Perfect for roughing operations, plated wheels maintain precise profiles — like those required on complex medical implants and surgical cutting tools — for the entire life of the wheel with no dressing required. We also offer a strip and replate program that reuses your wheel core and reapplies the abrasive—restoring it to like-new condition at a fraction of the cost.

• Vitrified CBN Wheels: Often found in finishing operations, these wheels minimize burr formation and ensure consistent, high-quality results. Best used with machines featuring onboard wheel dressers, vitrified cBN wheels are particularly cost effective for manufacturers who are taking advantage of lights out operation. CDT also manufactures the onboard Diamond Rotary Dressers that keep these wheels efficiently grinding at peak performance.

• Hybrid Bond Wheels: A variation of CDT's resin bond grinding wheels, our EVO Hybrid Bond formula provides excellent shape retention, consistent free cutting, and reduced heat buildup. We often recommend this product line for finishing medical parts on machines where operators manually dress the wheel.

“We’ve helped customers reduce cycle times by up to 20%,” recalls Blu. “And just as important, we’ve been able to significantly cut down on manual deburring labor—especially when they switch to vitrified CBN wheels paired with onboard wheel dressers that run cleaner and cooler with less downtime than manual dressing.”

Proven Solutions Across Leading Machines and Materials

CDT grinding wheels are designed to perform on leading medical manufacturing machines, including platforms from Walter, Rollomatic, Schütte, Starr, and Strausak. Whether you're a large OEM or a contract manufacturer, we tailor each wheel to your production requirements.

“Medical components are often made from stainless steels like 17-4 or 455, which can be tricky,” Blu explains. “They’re gummy and prone to burrs. That’s why we pay close attention to both the material and the machine setup when we spec a wheel.”

Our team takes material properties—such as ductility and hardness—into account when developing wheels. Stainless steels are particularly prone to heat buildup and burrs. With the right wheel and setup, we can significantly reduce these effects, helping customers reduce scrap and minimize secondary deburring processes.

Your Trusted Guide for Long-Term Success

CDT isn't just a wheel supplier; we're your strategic partner in precision grinding. Our team proactively collaborates with you from new product prototyping to established production optimization, ensuring your processes are finely tuned and continuously efficient. 

We can also help you evaluate machine options—well before it's time to order your grinding wheel. “It’s more common than it should be for us to get called in after a machine is already purchased,” says Blu. “We love to be part of the conversation earlier because features like onboard dressers make a huge difference. We’ve had customers retrofit onboard dresser technology just to unlock the full performance of a vitrified CBN wheel.”

In addition, our grinding lab is a valuable resource for customers. They can safely explore the performance limits of their wheels and identify opportunities for improvement without interrupting production or incurring the cost of scrap and downtime. We also offer a portable lab to diagnose system inefficiencies directly at the production site.”

From implants to surgical tools, CDT Application Engineer Blu Conrad specializes in helping medical manufacturers improve precision, reduce scrap, and save time. Reach out today.

Why Medical Manufacturers Trust CDT

Medical manufacturers consistently choose CDT because we deliver:

• Rapid turnaround and reliable lead times

• Dependable quality, performance, and cost-efficiency

• Hands-on technical support, troubleshooting, and training for your operators

• Expert R&D engineering services focused on helping you succeed

Don’t let grinding wheel issues compromise the quality or productivity of your medical manufacturing operations. Take control of your process and partner with CDT to confidently meet your critical manufacturing goals.

Ready to transform your grinding process? Contact Blu Conrad and others on the CDT sales team today for a free consultation and quote. Call 1-800-443-6629 or visit our webform to get started.

Grind Talk: How CDT Improves Grinding Performance for Customers

At Continental Diamond Tool, we’re passionate about crafting custom superabrasive grinding solutions—and turning that passion into a competitive edge for our customers. Last month, we sat down with several of our engineers to capture their real-world experiences: how CDT teams up with customers to solve tough grinding issues fast and deliver results that truly move the needle. Watch the video or keep reading below.

Real Stories of CDT Problem-Solving

In a series of interviews, our engineers discussed what true partnership and problem-solving look like at CDT—whether it’s answering a midnight call or collaborating on a process fix that slashes scrap. These are the highlights.

Driving Scrap Reduction Through Collaboration

CDT Vice President of Research and Development Jack Shindle has known Continental Diamond Tool not just as a workplace, but as a trusted partner.

“Every place I’ve worked, I’ve been part of the innovation team,” begins Jack. “My previous employer was actually a customer of Continental Diamond Tool. I used CDT resin bond, metal bond, and plated wheels to grind ceramic components—both in the green state and after firing. At that time, I collaborated with CDT engineers on a grinding process. Through our work — and some innovative fixture design — we were able to drop the scrap rate by 25%.”

Our engineering team still works closely with customers to fine-tune wheel specs and process changes, avoiding off-the-shelf fixes in favor of custom collaboration for their unique problem.

Going the Extra Mile for Customers

Andrew Olvera knows what it’s like to be on the other end of that late-night support line. Before joining CDT, he relied on our team whenever his own production hit a snag.

“When I worked for an OEM machine manufacturer, CDT stood out because they were always there for me,” remembers Andrew. “If I had a call in the middle of the night, my application engineer would answer the phone. My salesperson was there the next day. They were always there to help me through thick and thin.”

Today, Andrew pays that forward—fielding customer calls around the clock and coordinating rapid-response solutions so our partners never miss a beat.

Building Trusted Connections

Zeb Domer first experienced CDT’s commitment long before he joined our team. Working for a customer, he saw firsthand how our people and products stood up under pressure.

“In my previous job, we actually used Continental Diamond Tool’s grinding wheels, and that's where I became familiar with the company's integrity and the quality of their product,” recalls Zeb Domer, Resin Bond Product Line Manager at CDT. “Anytime we ran into a situation, Continental Diamond Tool was just a phone call away. You really felt that personal connection, knowing they had your back if any issue arose.”

Now as our Resin Bond Product Line Manager, Zeb brings that level of trust to every conversation—treating customers as true partners, not just orders to be filled.

Commitment to Performance, Delivery, and Innovation

Across every interaction, CDT’s engineers live by the simple truths that customers expect: on-time delivery and uncompromised performance. As Jack Shindle puts it,

“The two things customers want is they want you to be on time and they want you to have equal or better performance. We talk about on-time performance or on-time delivery every day.”

It’s not just about meeting today’s challenges—it’s about the genuine passion of our people to invest time, resources, and energy into what’s important. As Andrew Olvera reminds us,

“Everyone here is very passionate about their product line and the namesake of CDT—from the owner expanding our facility to the engineering department being at your call to help you develop new tooling.”

And the best part? We’re only getting started. In Jack’s words,

“I think we’re just starting to scratch the surface on what we’ll be able to achieve in the markets that we’re either currently serving or looking to serve.”

That passion and drive ensure every solution we deliver is backed by both expertise and a genuine commitment to long-term partnership and success. Our engineers—Jack, Andrew, and Zeb—have been in your shoes as customers themselves, so we know exactly what it takes to keep production running. Ready for our team to help you with your grinding process improvements?

📞 Contact us today to see how CDT can help push your production capabilities further.

Call us at 800-443-6629 or visit cdtusa.net to get started.

CDT Targets Growth in Eastern Europe with Sales Presence in Poland

Continental Diamond Tool is targeting major sales growth in Eastern Europe after launching our first sales force in Poland.

Leading the team is Mariusz Kowalski, our new Sales Manager for Poland, who is spearheading a drive for new orders on behalf of Continental Diamond Tool (CDT).

CDT supplies precision tooling for Tier 1 aerospace and automotive companies, specialising in designing and producing high‑spec grinding wheels for advanced manufacturing processes. Our product range includes diamond‑encrusted rotary dressers, accurate to within one‑thousandth of a millimetre.

We have also ramped up the manufacture of new electroplated grinding wheels and tools thanks to a £250,000 investment in cutting‑edge equipment at our Kinmel Bay location.

CDT sees huge opportunities to supply new customers in the rapidly developing engineering sector in Poland and other Eastern European countries.

The move is part of a £4 million expansion that will triple production and double our workforce in Kinmel Bay to 80.

As part of the strategy, we will move later this year to a new 30,000 sq ft factory—three times the size of our current premises—less than half a mile away on the Tir Llwyd Industrial Estate.

Mr Kowalski graduated with a Master of Science from Warsaw University of Technology, specialising in Mechatronics Engineering, which combines mechanical, electrical, computer engineering and robotics to create innovative and complex systems.

Before joining CDT he spent most of his career at Fanar, a Polish leader in machining‑tool manufacturing, where he rose through the ranks and developed new grinding and welding processes.

Now representing CDT from Łomianki—about 20 miles west of Warsaw—he said:

“The new plant in Kinmel Bay will generate more products and a larger production volume, putting us in a perfect spot to support what’s happening here in Poland.

“The Polish market in terms of advanced manufacturing in particular is the fastest-growing in Europe with aerospace companies like Pratt and Whitney and General Electric already in Poland and the country has its own rapidly growing engineering sector which we can service.

“Poland is also attractive to European Union countries like Germany and France because it has a well-educated and skilled workforce, lower costs and is more flexible.

“It also has between 30 and 40 tool-making companies and that’s a market we are also focusing on along with the automotive sector.

“Poland has a lot of engineering companies popping up every day and they’re growing fast.

“I believe that in 10 years’ time Poland could be a world leader in high tech for aerospace, automotive and the medical science industries and CDT can be part of that.

“With our modern factory in Kinmel Bay due to come on line later this year and our operation in the USA in five years’ time we could be looking at a market worth £80 million to the company.

“It is early days for us here in Poland but every day we learn more and make new contacts.

“It’s a fast developing country. Twenty years ago we had 20 per cent unemployment but now it’s below five per cent and the economy is booming.”

CDT’s European division is also seeing business boom, with sales of our new electroplated grinding products rocketing by 960 per cent over the past two years.

We expect electroplated products to outsell rotary dressers within a few years as orders continue to increase, and the move into Poland should only boost demand.

We already export 50 per cent of our turnover from the U.K., with electroplated grinding products reaching beyond Europe into the Middle East, Thailand and Indonesia, and sales forecast to overtake rotary dressers in two to three years.

The Kinmel Bay operation was founded as Consort Precision Diamond in 1984, specialising in diamond‑encrusted rotary dressers and grinding wheels.

CDT acquired and rebranded the business in 2018; our global headquarters are in New Haven, Indiana.

We are one of only two similar companies in the U.K., supplying sectors that include aerospace, automotive, medical and semiconductors.

Our products are used in Boeing 777 and 787 Dreamliner aircraft, as well as the Airbus A330–A380 range, whose wings are made at the Airbus factory in Broughton, Flintshire.

Managing Director Jeff Wirth said:

 “Strategically, appointing the team in Poland was a very important move because it’s the next step in our expansion in Europe.

“Poland’s economy has been transformed in recent years and it’s now a manufacturing powerhouse so this is perfect timing.

“For many years Germany was the engine of Europe and now Poland has taken that mantle.

“Poland is booming and growing. They have a great workforce and a great work ethic and the investment they have made over the past 20 to 30 years has paid off.

“Our operation there is being integrated into the company at a time when we are going to be moving into the new factory which will enable us to triple our production capacity, with new products coming on stream.

“Mariusz will be at the forefront, ensuring that our clients in Poland receive top-notch service and support. His expertise and dedication are key to navigating this phase of growth.

“It’s a really exciting time for CDT – watch this space.”

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Continental Diamond Tool Limited (CDT Ltd.), based in Kinmel Bay, Rhyl, U.K., is the European subsidiary of Continental Diamond Tool Corporation, headquartered in New Haven, Indiana, U.S.A. For more than 40 years, CDT Ltd. has been a leader in diamond rotary dresser technology, originally operating as Consort Precision Diamond. Since joining CDT, the company has expanded its product line, delivering high-performance diamond plated grinding wheels and other premium superabrasive products to customers worldwide.

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Related links:

https://north-wales-business.co.uk/high-flying-north-wales-engineering-firm-targets-growth-in-eastern-europe/

https://www.welshnewsextra.com/high-flying-north-wales-engineering-firm-targets-growth-in-eastern-europe/

https://www.baysideradio.co.uk/news/north-wales-engineering-firm-targets-growth-in-eastern-europe-10501

https://www.insidermedia.com/news/wales/precision-engineering-firm-makes-appointment-to-boost-growth-in-eastern-europe

https://www.business-live.co.uk/enterprise/north-wales-precision-engineering-firm-31694121

https://www.rhyljournal.co.uk/news/25181361.north-wales-firm-eyes-huge-growth-eastern-europe/

https://www.wales247.co.uk/high-flying-north-wales-engineering-firm-targets-growth-in-eastern-europe

https://businessnewswales.com/north-wales-engineering-firm-targets-growth-in-eastern-europe/

Solving Grinding Challenges in Advanced Ceramics with Superabrasive Solutions

Working with advanced ceramics? Then you know the challenges: parts that chip under pressure, tools that wear out fast, and long cycle times that slow you down.

Whether you’re machining zirconia for aerospace, silicon carbide for electronics, alumina for medical components, or glass for food and beverage applications, the goal is the same—hit tight tolerances without sacrificing efficiency.

At Continental Diamond Tool (CDT), we understand the pressure—balancing precision and productivity, maintaining a competitive edge, and ensuring employee safety and customer satisfaction through an unwavering commitment to quality and best practices.

That’s why our superabrasive grinding wheels are engineered not just to meet specs, but to solve real manufacturing challenges. Our role is to support you with tools that cut downtime, reduce scrap, and maximize productivity—because in your business, reliability is everything.

The Problem: Time, Tool Life, and Surface Integrity

Ceramic materials are notoriously hard and brittle. With the wrong grinding setup, you risk:

• Microcracks and subsurface damage

• Excessive wheel wear

• Long grinding cycles that reduce throughput

If your process isn’t delivering the results you need, there are many variables to check out—feeds and speeds, coolant delivery, dressing frequency. But among these, one of the most powerful levers is your grinding wheel.

Not all grinding wheels are created equal. Traditional wheels that were designed for grinding metal—even some diamond and CBN options—often fall short when used on ceramics.

  Metals have distinct properties that react to heat and stress very differently than ceramics, so designing a grinding wheel that is optimized specifically for the ceramic material you are grinding will set you up for the best results.

The Solution: Tackling Challenges with Advanced Bond Technologies

That’s why CDT develops advanced vitrified and hybrid bonds—engineered specifically for ceramics—to handle extreme hardness, reduce power consumption, and maintain consistent performance over time. Our engineering team has worked with leading global industries to:

• Reduce grinding forces by up to 30%—less heat, less damage

• Cut cycle times in half—to exceed production targets

• Increase tool life up to 20x—because every wheel change costs time and money

Whether you're grinding alumina, zirconia, silicon nitride, or another ceramic, our custom bond systems help you maintain surface integrity while keeping production moving

Purpose-Built Tools for Your Machines

There are countless combinations of wheel types and machine settings that can technically get the job done—but only a wheel engineered for your application and material in mind will truly maximize output, consistency, and profitability.

CDT product engineers design custom wheels for the leading machines in your facility, including:

• Round Tool grinding (e.g., Anca, Rollomatic, Star)

• Surface and Blanchard grinding (e.g., Okamoto, ELB, DCM)

• Cylindrical & ID grinding (e.g., Studer, Toyoda, Landis)

• Double disk and fine grinding (e.g., SpeedFam, Supfina)

Need unique geometries? We engineer wheels with fluting, coolant holes, cross-cutters, and flat-bottom drills to meet your exact requirements. We’re here to help you move beyond trial-and-error to get dialed-in results from the first part to the last

Tools Built for High-Performance Lines

Your production line is fast, automated, and precise—your tooling should be too. CDT supports modern machining environments with:

• Multi-axis CNC compatibility

• Rotary dressers for automated operations

• Through-spindle and high-pressure coolant systems

• High-speed spindle compatibility for ID grinding

We don’t just supply grinding wheels—we engineer solutions that integrate seamlessly into your process. Our application engineers can work with you—on-site or remotely—using data-driven analysis to fine-tune your settings for improved performance. Click here to learn more about our portable grinding lab, designed to collect real-time data directly from your machine—right at your facility.

Risk-Free Innovation: Partner with CDT

Switching tooling vendors is a big decision—and we don’t take that lightly. That’s why CDT makes the process transparent, collaborative, and low-risk. Our engineers work closely with your team to define clear success metrics and test parameters up front, so you know exactly what to expect before making any changes.

With over 50 years of experience and more than 70,000 unique tools engineered for over 5,000 customers, we’ve seen—and solved—a wide range of grinding challenges. Whether you're facing issues with surface finish, throughput, or wheel wear, our team brings proven expertise to help you move forward with confidence.

Let’s talk about your process—and how we can help you get more from it.

Call us at 800-443-6629 or visit cdtusa.net to get started.

Ceramic Grinding: Myth vs. Reality

Metals have historically dominated manufacturing, but ceramic materials are quickly gaining traction. While many machinists are comfortable grinding metals, ceramics can be intimidating due to their reputation for being difficult to work with. But is grinding ceramics really as challenging as it's made out to be?

In Episode 11 of The Grinding Chronicles, Application Engineer Harrison Sheldon tackles this misconception head-on. Watch the video or continue reading below to discover the realities of grinding ceramics and how their performance compares to metals.

The Grinding Chronicles - Episode 11

Debunking the Myth: How Difficult is it to Grind Ceramics?

Grinding ceramics often gets labeled as difficult partly due to perception. Manufacturing operations typically have more experience with grinding metals, making ceramics seem inherently more challenging. Machinists unfamiliar with ceramics may develop misconceptions and overlook the subtle nuances involved in grinding these materials. 

Ceramics possess unique properties that contribute to their perceived difficulty. Technical ceramics generally fall into three main categories: oxides (like alumina and quartz), non-oxides (like silicon carbide and boron carbide), and composites. Composites combine metals and ceramics with particulate or fiber reinforcement to create a hybrid material. Zirconia Toughened Alumina (ZTA) is a type of Ceramic Matrix Composite (CMC). 

Ceramics are typically strong and hard, yet brittle, due to their strong ionic or covalent bonds. These strong bonds create a rigid atomic structure, making ceramics resistant to deformation. However, this rigidity also means ceramics cannot easily absorb impacts or distribute stresses evenly, causing them to fracture or chip under stress instead of deforming as metals typically do. This brittleness makes them more challenging to grind, as the process must carefully control forces and temperatures to prevent microscopic cracks or breakage.

The Rise of Ceramics in Manufacturing

Ceramic materials have been used by humans for thousands of years, initially for pottery, construction, and decorative purposes. However, the modern adoption of ceramics in industrial applications took off significantly during the late-20th century, particularly with advancements in superabrasive grinding wheels that can process these extra hard materials. Ceramics began to replace metals in applications demanding high-temperature stability, corrosion resistance, low weight, and excellent wear characteristics. For example, ceramic bearings in automotive turbochargers and ceramic turbine blades in aerospace engines showcase their growing importance in mission-critical, high-precision applications.

Despite their impressive capabilities, ceramics have historically seen slower adoption rates due to difficulties surrounding their machining and grinding processes. Traditional operations have hesitated to make the investment into superabrasive technology that supports ceramic grinding. However, adoption of these advanced grinding methods have greatly improved the ease and efficiency of processing ceramics has led to their expanded use within practical applications across various industries.

A Controlled Trial: Ceramics vs. Metals

To better understand ceramic grinding, CDT conducted a detailed trial comparing the grinding difficulty of various advanced ceramic materials. Four distinct ceramics were selected—Boron Carbide, Quartz, Silicon Carbide, and ZTA—and each was surface-ground using the same 240 grit vitrified diamond wheel. Sensors captured critical metrics, including power draw and cutting forces, at different feed rates to generate a series of three different material removal rates. We then aligned our findings with a similar historical study conducted on metals, allowing us to directly assess how ceramic materials measure up to metals in terms of grinding difficulty.

Understanding the Metrics

The two critical measurements taken during grinding were power draw and force. Why focus on these?

1. Power Draw: This metric directly relates to the grinding zone temperature. Elevated temperatures accelerate diamond wear, causing wheel degradation. 

For example, in a practical scenario, higher temperatures can significantly shorten the life of a grinding wheel, increasing operational downtime and costs. Therefore, optimizing power draw directly contributes to maintaining productivity and profitability.

2. Cutting Forces: Excessive cutting forces can lead to machine deflection, vibrations, increased wheel wear, stress on machinery, and quality issues like cracking.

Consider a manufacturer grinding precision ceramic components for aerospace applications; excessive cutting forces could lead to subtle defects or inconsistencies that might compromise safety and performance. Managing and controlling these forces through proper grinding parameters is crucial for maintaining product integrity and consistency.

Results of the Experiment

The experiment conducted by The Grinding Chronicles team provided valuable insights into the relative difficulty of grinding ceramics compared to metals:

Specific Power: Among the ceramics tested, Boron Carbide required the most power, indicating it can be more challenging to grind, whereas Quartz needed the least.

Force: The ranking of ceramic materials was the same when evaluating the cutting force required, reaffirming the results from the specific power analysis.

Cutting Performance: In a third analysis, we combined power and force data to evaluate the overall grindability of each ceramic material. This provided a clear picture of how easy—or difficult—each one was to grind. In this cutting performance evaluation, Quartz was notably easy to grind—so much so that it hardly registered on the standard graph. This illustrates that ceramics can range from very challenging (Boron Carbide) to exceptionally easy (Quartz).

To provide additional perspective, we referenced a notable 1970s study by Dr. Richard Lindsay, which examined the relative difficulty of grinding various metals using conventional abrasives. By using a similar methodology for our experiment, we were able to overlay our ceramic grinding data onto Dr. Lindsay’s original findings to evaluate the results. 

In the direct comparison, it clearly illustrates how ceramics stack up against metals in grinding difficulty. The results showed that grinding Boron Carbide with a vitrified diamond wheel was only slightly more challenging than grinding 52100 steel using conventional abrasives. Meanwhile, Zirconia Toughened Alumina (ZTA) with a vitrified diamond wheel ground as easily as cast iron with conventional abrasives.

The Key Takeaway

Not all ceramics are created equal. Similar to metals, ceramic materials vary significantly in their grindability. Misconceptions about ceramics arise mainly because machinists are generally more familiar with metals and their properties, processes, and challenges.

However, from a power and force perspective, ceramics exhibit grinding characteristics comparable to metals. Success in grinding ceramics depends heavily on understanding the optimal grinding processes, machine setups, and wheel selections tailored to each specific ceramic material.

If you're new to ceramics or struggling with grinding ceramic materials, CDT’s engineering experts are here to help. Contact us today at TheGrindingChronicles@CDTUSA.net for expert guidance.

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Check out more videos from The Grinding Chronicles and follow CDT on Linked In for the latest news in grinding technology.

CDT Does It Again with Custom Electroplated Solution for the Energy Sector

What makes CDT stand out in the world of superabrasive solutions? It’s not just our products—it’s our people and our values. At Continental Diamond Tool, we live by GRIT: being a Global, Responsive, Innovative Team. And just like the team behind them, our tools are built with GRIT—engineered to perform with precision, durability, and purpose. Once again, our team delivered a standout example of what that means in practice.

This time, the challenge came from a company in the alternate energy sector—an organization pushing the boundaries of energy technology to build a more secure, efficient, and resilient infrastructure for tomorrow. They needed a large-diameter electroplated grinding wheel capable of meeting unique operational demands. Our Plated Department engineered a custom solution with a complex geometry and aluminum core to get the job done.

A Specialized Tool for a Demanding Application

This customer needed a grinding solution that could take on a particularly difficult challenge: shaping silicon carbide into a complex form with a wheel that would be nearly impossible to dress using conventional methods. It was a new application for a newer customer working in a rapidly evolving field driven by breakthrough technology—where precision and reliability were critical, but few proven solutions existed.

Plated grinding wheels proved to be the ideal choice. The application required significant stock removal from a large workpiece while maintaining a highly intricate form and holding tight tolerances. Because the form couldn’t be redressed, the wheel needed to maintain its geometry throughout the process—something CDT’s electroplated tools are engineered to do exceptionally well.

The application also required a grinding wheel much larger than what’s typical for plated products—no problem for CDT, thanks to our oversized plating tanks that can accommodate large diameters up to 38 inches without the need for segmentation. To reduce the overall weight while maintaining structural integrity, our engineers custom-designed the wheel with an aluminum core—an uncommon material for electroplating that few plating manufacturers are skilled at handling. Backed by our team’s expertise and manufacturing capabilities, the entire process—from order to delivery—was completed in under our standard lead time of 5 weeks. (For customers with even tighter deadlines, we also offer a RUSH program that can cut lead times in half for an additional fee—contact our sales team for more information.)

Precision Engineering Backed by Quality Assurance

What added to the complexity of this project was the combination of a highly detailed design and exceptionally tight tolerances. The customer required tolerances as precise as ±0.0010" across critical features, with the bore needing to meet a strict +0.0016" / -0.0000" specification (H7). Adding to the challenge, the wheel featured a custom aluminum core—an uncommon choice for electroplated products. Because aluminum oxidizes quickly, it demands a specialized pretreatment process that not all plating manufacturers are experienced or equipped to handle. 

This is where CDT’s commitment to quality makes all the difference. Thanks to CDT’s in-house expertise, we ensure strong, consistent adhesion while meeting all performance and quality requirements.

Our CNC department machines the core with robotic precision for consistent, repeatable results, while our skilled technicians apply masking by hand to ensure abrasive is placed exactly where it’s needed. Plating specialists carefully control timing and chemistry for optimal bond performance—but the real proof comes during inspection.

Every custom plated product at CDT undergoes rigorous quality checks using advanced metrology equipment, including:

• Keyence IM-8000 for fast, high-accuracy dimensional measurement

• Keyence VHX-960 digital microscope for surface structure and grit analysis

• Zoller Venturion for presetting and edge geometry verification

• Mitutoyo CMM for precise 3D inspection of critical tolerances

These tools—and the trained experts who use them—ensure that every wheel we deliver meets exacting performance standards before it ever reaches the customer.

Why CDT Plating?

Since launching our plating line four decades ago, CDT has custom-engineered more than 25,000 unique plated SKUs across a wide range of industries and applications.

We offer:

• Proven Experience – Deep expertise in solving complex, nonstandard grinding challenges, paired with the efficiency to deliver simple, standard forms with speed

• High-Capacity Infrastructure – More than 500 plating tanks in the U.S., with additional capacity expanding in Europe

• Innovation – R&D engineering expertise and application support to optimize wheel life and grinding performance

• Precision – In-house inspection tools for coupon measurement by expert technicians ensure every product meets exacting standards

• Versatility – Ability to handle extremely large diameters, unusual substrates, complex geometries, and more

• Sustainability – Strip and replate services to extend tool life, reduce waste, and support your long-term success

If other manufacturers say it can’t be done, chances are we already have.

Projects like this one for the energy sector are a clear example of CDT’s GRIT in action. With a global mindset, a responsive team, and an innovative custom-engineered approach, our Plated Department delivered a solution where others could not.

Do you have a challenging application that could benefit from CDT’s plated solutions? Let’s talk. Our team is here to help.

Tailoring Grinding Solutions for the Unique Challenges of Aerospace

In aerospace manufacturing, precision grinding is essential for producing components that must reliably perform under extreme conditions. Whether it’s turbine blades, vanes, or structural parts, these components require tight tolerances, exceptional surface finishes, and consistent performance—all while being made from some of the most challenging materials to grind, such as nickel-based superalloys, titanium, and ceramic matrix composites (CMCs).

The grinding process must balance aggressive material removal, heat management, and tool wear resistance to achieve the required part quality and efficiency. This is where electroplated grinding wheels and diamond rotary dressers provide significant advantages, offering solutions to some of the most persistent challenges in aerospace grinding.

Evolving Challenges in Aerospace Manufacturing

Aerospace manufacturers are continuously refining their production processes to meet increasing performance demands. Several industry trends are shaping the way grinding solutions must adapt:

• Advanced Materials Require New Machining Strategies

  The use of lightweight, high-strength materials such as carbon fiber composites, aluminum-lithium alloys, and CMCs is growing. These materials improve fuel efficiency without sacrificing structural integrity. However, their brittleness, heat sensitivity, and abrasiveness present machining challenges that require specialized grinding technology to shape them.

• Additive Manufacturing Is Changing Component Design

  3D-printed aerospace parts often require post-processing to achieve dimensional accuracy and surface integrity. Superabrasive grinding wheels are particularly well-suited for refining these components without inducing stress or altering their properties.

• Rising Demand for High-Precision Parts

  Increasing global defense spending and increased commercial air travel require manufacturers to produce high-performance components at scale, making efficient and repeatable grinding solutions more critical than ever.

• Space Exploration Is Pushing Material Science Forward

  New materials developed for satellite technology and space vehicles require grinding solutions that can maintain precision while working with ultra-hard alloys and ceramics, materials designed to withstand the extreme conditions of space.

With these challenges in mind, engineering the right grinding wheel is more critical than ever for ensuring part quality, process efficiency, and long-term performance in aerospace applications.

The Role of Electroplated Grinding Wheels in Aerospace

Electroplated grinding wheels offer a unique advantage in aerospace manufacturing due to their single-layer abrasive structure, aggressive cutting action, and ability to maintain form without dressing. Unlike bonded grinding wheels, where abrasive grains are embedded within a matrix, electroplated wheels expose a full layer of diamond or cBN material, ensuring sharp cutting edges and consistent performance.

How Electroplated Grinding Wheels Address Aerospace Challenges

✔ Maintaining Profile Accuracy: Electroplated wheels hold complex geometries without needing dressing, making them ideal for intricate aerospace components.

✔ High Stock Removal with Minimal Heat Generation: The open structure of electroplated wheels allows for aggressive material removal while features like coolant slots and through the wheel coolant delivery can be added to reduce heat buildup—critical when working with heat-sensitive materials like titanium.

✔ Custom-Engineered for the Application and Material: Abrasive size and type, core accuracy, and uniform plating are all critical to match unique aerospace grinding requirements.

✔ Longer Tool Life, Less Downtime: Electroplated wheels maintain their shape throughout their lifespan, eliminating the need for dressing and reducing machine downtime.

✔ Cost Savings with Strip and Replate Services: CDT offers a customized strip and replate program that allow customers to reuse the same core, reducing costs and lead times while delivering the same high-level performance. Our strip technology safely removes remaining abrasive without damaging the core and returns the tool to “like new” condition after replating. This makes it a more cost-effective and sustainable solution for aerospace manufacturers running frequent grinding operations.

"Electroplated grinding wheels are a great fit for aerospace because they are both precise and efficient. They hold intricate profiles, handle high speeds, and stand up against tough materials like nickel alloys, titanium, and ceramics — plus, with our strip and replate services, customers can extend the life of their tools and keep costs down without sacrificing performance," says Jordan Donnelly, CDT Product Line Manager for Electroplated Products.

Optimizing Grinding Performance with Diamond Rotary Dressers

Precision grinding requires continuous wheel maintenance to ensure optimal cutting efficiency and part consistency. Diamond rotary dressers are essential in aerospace manufacturing for truing and conditioning grinding wheels, ensuring the reliability and accuracy of the grinding process.

Key Benefits of Diamond Rotary Dressers in Aerospace

✔ Consistency Across High-Volume Production: Rotary dressers keep grinding wheels performing uniformly, ensuring part consistency and accuracy from the first to the last component.

✔ Reducing Cycle Times & Increasing Efficiency: Keeping wheels properly conditioned and sharp, minimizes grinding forces and allows for optimum cycle times while maintaining part quality.

✔ Application-Specific Design: Whether the application requires traverse or plunge-style dressing, CDT custom-designs each rotary dresser to specific customer needs and applications.

✔ Manufacturing Customization: Every application is different, thus requiring different solutions. CDT solves this issue by offering sintered, reverseplated, and metal bonded rotary dressers.

"Consistency is everything in aerospace manufacturing. Even the smallest deviation can throw off performance, which is why rotary dressing is so important. Our custom-engineered dressers keep grinding wheels precise and reliable, helping manufacturers get accurate, repeatable results every time," explains Troy Giacherio, CDT Product Line Manager for Diamond Rotary Dressers.

The Advantage of a Multi-Disciplinary Grinding Expertise

While electroplated grinding wheels and diamond rotary dressers provide high-performance solutions, CDT’s expertise extends beyond these technologies—allowing us to approach aerospace grinding challenges from multiple angles.

We have extensive experience working with a variety of:

• Bond Types: Plated, resin bond, metal bond, vitrified bond, hybrid bond

• Core Materials: Carbon fiber, ceramic, high-tensile strength steel, and many more

• Diamond Patterns: Handset, random set, reverse plated, CVD-reinforced

• Abrasives: Diamond, cBN, and conventional abrasive grinding solutions

This broad expertise enables CDT to study materials, test performance, and develop tailored grinding solutions that push the boundaries of what’s possible. Our dedicated grinding lab allows us to simulate real-world aerospace applications, testing how new materials react during grinding and refining wheel designs to optimize performance.

This cross-industry experience from both the product and application side fosters innovation, ensuring that we don’t just provide grinding wheels—we provide solutions tailored to the specific needs of aerospace manufacturers.

Expanding Capabilities to Better SERVE the Aerospace Industry

To address increasing global demand for aerospace products, CDT is expanding its electroplated grinding wheel production capacity with a new building that will grow its second plating line in Europe. This expansion will increase production efficiency, reduce lead times, and allow CDT to serve aerospace manufacturers at a larger scale.

"Expanding our plating facility is a big step forward. With the new electroplating line, we can speed up production and handle more capacity, getting products delivered faster. It’s all part of CDT’s commitment to innovation and supporting the growing needs of our aerospace customers," says Justin Hughes, Production Manager at CDT Ltd.

Finding the Right Grinding SolutionS for Aerospace Manufacturing

The challenges of aerospace manufacturing—tough materials, tight tolerances, and growing demand—require advanced grinding solutions that can maintain precision, minimize downtime, and innovate at speed and scale.

With specialized knowledge in electroplated diamond and cBN grinding wheels, advanced diamond rotary dresser technology, and expertise across many other grinding product types, CDT is uniquely positioned to help aerospace manufacturers optimize production processes and innovate for the future.

Contact us today to discuss how CDT’s precision grinding solutions can help optimize your aerospace manufacturing process.

Sales Skyrocket by 960% on Plated Products at CDT's Engineering Center in North Wales

(Left to right): CDT Finance Manager Michaela Lawton, Conwy County Borough Council’s cabinet member for Sustainable Economy Cllr Nigel Smith, and CDT Production Manager Justin Hughes.

Sales of new Electroplated grinding wheels launched by a precision engineering company in North Wales have rocketed by 960 per cent.

The success of the Electroplated line has put Continental Diamond Tool (CDT) in Kinmel Bay – which supplies blue chip companies like Rolls Royce and Tenneco – on course for considerable growth in sales volume over the next three years.

The niche company is best known for the design, development, and delivery of diamond-encrusted rotary dressers, with tolerances of down to 1,000th of a millimetre in terms of accuracy.

The team in Kinmel Bay began making Electroplated grinding wheels and other electroplated products in a small way in the third quarter of 2023. By last summer, soaring demand led the company to invest £250,000 in new, cutting-edge equipment.

Conwy County Borough Council helped make the upgrades possible by securing £100,000 in funding from the UK Shared Prosperity Fund for CDT.

Production capacity will be increasing again later this year when the American-owned company moves to a new production site less than half a mile away on the Tir Llwyd Industrial Estate.

At 30,000 sq ft, the new building is three times the size of CDT’s current home and will see the workforce doubling from 40 to 80 over the next few years.

The company expects Electroplated products to outsell rotary dressers within a few years as orders continue to increase.

This surge has already created two new full-time jobs, with recruitment underway for two more positions.

Finance Manager Michaela Lawton said: “We always had high hopes for the Electroplated products, but no one really expected to hit 960 per cent growth year on year from when we launched the new line.

“The fact that we have been able to buy this new equipment means we can respond to the demand which is fantastic.

“We have been able to adapt quickly and increase our capacity. The funding that came via Conwy County Borough Council helped massively. We’re incredibly grateful they facilitated this grant.

“We export 50 per cent of our turnover, with Electroplated grinding wheel deliveries reaching as far as Europe, the Middle East, Thailand, and Indonesia.

“Going forward we see enormous potential for this product line. We expect our Electroplated grinding products to overtake our Rotary dressers in sales in two to three years.

“The interest is there, and we can respond to that. The market is huge, and we are well-placed to take a big share.

“Our parent company in America have put rocket boosters under CDT with their investment in technology and talent. The fact that we’re moving to the new premises makes all this possible— it’s going to escalate our growth on a huge scale.

“The leadership at CDT is very ambitious, and we have the perfect synergy and a great working relationship,” Michaela remarked. “The entire team is focused on growing our capacity to deliver the best superabrasive solutions for advanced manufacturing across the world.”

Cllr Nigel Smith, Conwy County Borough Council’s cabinet member for Sustainable Economy, who is one of three councillors who represent Kinmel Bay on the authority, said: “Having a company of this calibre in Conwy, particularly in my own town of Kinmel Bay is fantastic.

“I’m really pleased that the funding we’ve been able to source for the company from the Shared Prosperity Fund has enabled them to buy this new equipment and grow the company so spectacularly, with the opportunity for 40 further jobs.

“Among the recruits will be apprentices, so there will be opportunities for our young people to find high skill, well paid jobs on their doorstep. It’s brilliant.

“It’s a real feather in Conwy’s cap that we have a company that supplies high-end, blue-chip companies like Rolls Royce, Tenneco and others across the world.

“CDT’s continued investment is a big vote of confidence in Kinmel Bay and Conwy and the dedicated workforce we have in the local area.

“They are going to grow the economy here in Conwy and in Wales generally. It’s something we need to be proud of.”

Equally delighted is Justin Hughes, CDT’s production manager, who worked for the original company before it became part of Indiana-based Continental Diamond Tool Corporation six years ago.

Our CDT team in Wales has been upgrading and expanding its plating technology to mirror the cutting-edge, 500-tank plating lab at our U.S. headquarters—delivering the same level of precision and innovation worldwide.

Justin said: “Seeing those orders coming in gives you a real buzz and where we are going to be in 12 months is phenomenal. It’s very exciting.

“The potential is huge and the more people we can give jobs to, the better. These are jobs that are at a premium in an area like Conwy. 

“That’s one of the reasons we’ve done our best to keep things as local as we can – a lot of the staff can walk or cycle to work.

“We have an experienced and highly skilled team here in Kinmel Bay and in the United States, which has made the transition to Electroplated grinding products a lot easier.

“The partnership with our American owners has been a seamless blend of two well-matched teams with complementary skills.

“They have taken as much knowledge from us as we have taken from them. They are very supportive, and we get lots of transatlantic cooperation.

“I am incredibly excited for the future here. It’s very busy, there’s lots of work to do and I like it like that, and all our employees are equally excited.”

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Continental Diamond Tool Limited (CDT Ltd.), based in Kinmel Bay, Rhyl, U.K., is the European subsidiary of Continental Diamond Tool Corporation, headquartered in New Haven, Indiana, U.S.A. For more than 40 years, CDT Ltd. has been a leader in diamond rotary dresser technology, originally operating as Consort Precision Diamond. Since joining CDT, the company has expanded its product line, delivering high-performance diamond plated grinding wheels and other premium superabrasive products to customers worldwide.

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Related Links:

https://www.wales247.co.uk/sales-rocket-by-960-at-world-class-engineering-company-in-north-wales

https://www.rhyljournal.co.uk/news/24979846.north-wales-firm-sees-960-growth-product-sales/

https://www.insidermedia.com/news/yorkshirenational/sales-rocket-by-960-per-cent-at-niche-north-wales-engineering-company

https://north-wales-business.co.uk/sales-rocket-by-960-at-world-class-engineering-company-in-north-wales/

https://www.welshnewsextra.com/sales-rocket-by-960-at-world-class-engineering-company-in-north-wales/

Core Matters: How Different Wheel Body Materials Impact Grinding

When using superabrasive grinding wheels in precision manufacturing, selecting the right abrasive, bond type, and wheel core material is critical for optimal grinding performance and wheel life. While abrasives and bond types often take center stage, the wheel core can be equally important. The core material is the foundation that provides structural support and stability. The right core material ensures high performance while preventing machine strain, excessive grinding wheel wear, and unnecessary cost. But how do you determine the best core material for your specific needs?

In Episode 10 of The Grinding Chronicles, CDT Engineering Manager Jeff Wirth breaks down the essential properties of core materials and how they influence grinding applications. Watch the video or read the article below to learn how to choose the best option for your application.

The Grinding Chronicles - Episode 10

Selecting the Right Core Material for Grinding Wheels

The core of a superabrasive grinding wheel does more than just hold the abrasive—it directly impacts machine efficiency, grinding precision, and tool longevity. Choosing the right core material not only optimizes performance but also helps prevent unnecessary damage to the wheel, machine, and workpiece while enhancing operator safety.

Common core materials for superabrasive grinding wheels include metals—such as steel, aluminum, and copper—as well as non-metals like ceramics and resin composites. Ceramic or vitrified cores are commonly found in conventional abrasive grinding wheels and are also used in some superabrasive grinding wheels. Resin composite cores may be made from materials like bakelite, abrasive composites, or carbon fiber. Each of these materials has unique properties that affect grinding performance, and understanding their characteristics helps manufacturers make more informed decisions.

Understanding Core Material Properties

Density – Defined as mass per unit volume, density directly affects the weight of a grinding wheel. Heavier cores put added stress on machines and spindle bearings, which is why large-diameter grinding wheels are often designed with lighter core materials like carbon fiber, bakelite, or ceramic. An overly heavy wheel can reduce machine longevity, increase energy consumption, and pose handling risks for operators, making weight an important consideration for both performance and safety.

Expansion – Core materials expand due to heat and mechanical forces, which can impact grinding accuracy. Minimizing expansion is crucial for applications with tight tolerances, as it helps prevent wheel distortion and ensures consistent precision. Expansion occurs in two forms:

• Mechanical Expansion: At high speeds, some core materials naturally expand due to centrifugal forces. Materials with high tensile strength resist this growth, maintaining stability and accuracy over time.

• Thermal Expansion: Heat generated during grinding can cause materials to expand, leading to dimensional changes and reduced precision. Materials with low thermal expansion coefficients are essential for consistently achieving tight tolerances.

For high-speed and high-precision grinding applications, grinding wheels with cores made from high-tensile steel, carbon fiber, or vitrified ceramic often perform better. These materials minimize mechanical and/or thermal expansion, ensuring consistent performance, reduced deformation, and greater accuracy under extreme conditions.

Thermal Conductivity – This property determines how well a core material dissipates heat. Efficient heat transfer prevents thermal damage (burning) to the workpiece, improves surface quality, and extends tool life. Metal materials like Copper and Aluminum with high thermal conductivity remove heat, leading to lower wear and improved performance in high heat applications such as fluting drills.

Modulus of Elasticity (MOE) – This measurement indicates a material’s ability to resist deformation under stress. A higher MOE means the material is stiffer and less likely to flex or deform. Steel has a very high MOE. This can be beneficial for applications with high grinding forces that require tight tolerances, as a flexible core can introduce inconsistencies in grinding performance.

Comparing Core Materials: Strengths and Weaknesses

Each core material offers specific advantages and drawbacks. Here’s how some of the most common materials compare:

• Steel is strong, durable, and resistant to mechanical expansion. However, its heavy weight can strain machinery.

• Aluminum is lighter and often more affordable than steel, with higher thermal conductivity and resistance to corrosion. However, it has significantly higher thermal expansion compared to steel and other materials.

• Copper offers excellent thermal conductivity and a high modulus of elasticity (MOE), but its weight and cost make it less suitable for large grinding wheels.

• Ceramic is lightweight, cost-effective, and resistant to expansion, but low thermal conductivity and high stiffness or brittleness can be a drawback.

• Resin composites, including bakelite, are affordable and lightweight. However, they lack stiffness and high thermal conductivity, making them more susceptible to expansion and heat buildup in high-force grinding applications.

• Carbon fiber is ideal for demanding applications due to its high stiffness and low weight. However, it tends to trap heat and is more expensive than other materials.

Choosing the Right Core Material for Your Application

Selecting the best core material depends on several factors, including the type of grinding being performed, the machine’s limitations, and cost considerations. For example:

• Flute grinding and medical drill bits operate at traditional speeds with lower grinding forces. This means that a wide variety of core materials can be used without significant performance issues. In these cases, ceramic cores are often recommended because they provide an excellent balance of cost and functionality.

• High-speed applications like camshaft grinding generate significant heat and grinding forces. This makes high-stiffness materials like carbon fiber or high-tensile steel essential to be able to perform effectively and safely.

• Hybrid or combination cores are an innovative solution for balancing weight, stiffness, and cost. This approach involves layering or combining different materials to optimize performance while keeping costs manageable. For instance, a steel core can be reinforced with carbon fiber to reduce weight without sacrificing strength. 

Practical Considerations in Core Material Selection

Beyond material properties, cost plays a major role in selecting the right core material for grinding wheels. While core materials like carbon fiber and vitrified ceramic are both resistant to mechanical and thermal expansion and lighter weight, they come at very different price points. Once all process requirements are met, cost is usually the deciding factor, as manufacturers balance performance needs with material costs to avoid unnecessary expenses.

Budget-Friendly Options – Ceramic and resin composites provide cost-effective solutions for applications with lower grinding forces and minimal heat generation. These materials perform well in traditional grinding operations without adding unnecessary expense. 

Mid-Range Solutions – Aluminum and standard steel cores offer a balance between affordability and durability. These materials are commonly used in medium-duty grinding applications where moderate strength and thermal properties are required, optimizing cost per part without sacrificing performance.

Premium Core Materials – High-tensile steel and carbon fiber provide top-tier performance, making them ideal for high-speed and high-force applications. While their higher price point increases the initial cost of the grinding wheel, their longevity and reliability often justify the investment by reducing long-term cost per part through extended tool life and efficiency gains.

When selecting a core material, it is essential to consider not just the upfront cost but also long-term savings from reduced machine wear, improved grinding efficiency, and longer tool life. CDT’s engineering team can help assess cost-effectiveness based on your specific grinding application, ensuring the best balance between performance and cost per part.

Optimize Your Grinding Wheel Performance with CDT

Choosing the right core material is critical for achieving consistent, high-performance grinding results. Whether you're working with grinding applications for heavy-duty industrial engine components or high-precision medical tool manufacturing, the engineering team at Continental Diamond Tool is ready to assist in customizing a grinding wheel with the materials that are best for your needs.

If you have questions about selecting the best core material for your specific application, CDT’s engineers are here to help. Reach out to TheGrindingChronicles@cdtusa.net for expert advice.

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Check out more videos from The Grinding Chronicles and follow CDT on Linked In for the latest news in grinding technology.

The Essential Role of Diamond Grinding Wheels in Manufacturing with Composite Materials

Manufacturing with composite materials presents unique challenges: differences in hardness, fiber pullout, and heat sensitivity require grinding wheels with specialized engineering to prevent defects and ensure tool longevity. Superabrasive grinding wheels, particularly those utilizing diamond abrasives, have become indispensable tools in achieving the desired quality and efficient grinding of parts made from composites.

Understanding Composites

Composites are engineered materials made by combining two or more constituent materials with distinct physical or chemical properties. The result is a material that exhibits characteristics different from the individual components, often offering enhanced strength and reduced weight. Common types of composites include:

• Fiberglass: Comprising glass fibers embedded in a resin matrix, fiberglass is renowned for its versatility and is used across many sectors, from automotive components to sporting goods to garage doors.

• Ceramic Matrix Composites (CMCs): These consist of ceramic fibers within a ceramic matrix, providing high-temperature stability and strength. CMCs are ideal for many aerospace applications.

• Fiber Matrix Composites (FMCs): Combining fibers such as carbon or aramid with a polymer matrix, FMCs are commonly used in wind turbines and marine vessels due to their excellent strength-to-weight ratios.

The Role of Superabrasive Grinding Wheels

Manufacturing with composites presents unique challenges, primarily due to their heterogeneous nature and the abrasive characteristics of reinforcing fibers. Superabrasive grinding wheels, especially those with diamond abrasives, can be custom engineered to address these challenges effectively.

Fiberglass and FMCs: For these materials, electroplated diamond grinding wheels are an excellent choice. Plated diamond grinding wheels are widely used because they can be designed with an open structure that helps prevent issues like "loading," where softer materials can clog the wheel and lead to inefficiencies. These wheels are often employed with aggressive grit sizes ranging from 40 to 120 to ensure efficient material removal and desired surface finishes.

"Each composite material presents unique machining challenges. For example, Fiberglass and Fiber Matrix Composites can be tricky because they tend to ‘string’ if not cut properly. That’s why we often recommend a plated grinding wheel with aggressive grit—it keeps the material from gumming up and ensures a clean finish,” says Matt Harnish, CDT Sales Rep for Diamond and CBN Plated Products.

CMCs: Given their hardness and brittleness, CMCs require a more nuanced approach. While plated grinding wheels are suitable for the majority of composite grinding applications, approximately 75% of those we see at CDT, certain scenarios may benefit from metal bond or hybrid bond grinding wheels.

"Plated wheels are ideal for most composite applications because they maintain their profile and cut aggressively without excessive wear. But for Ceramic Matrix Composites, we sometimes refer customers to our metal bond or hybrid bond product lines when deeper diamond layers are needed for longevity and performance,” says Jordan Donnelly, Plated Product Line Manager.

Maintenance and Performance Considerations

Due to the variable composition in composite materials, it is common for grinding wheels to experience "loading," where debris accumulates on the wheel's surface and diminishes cutting efficiency. While plated grinding wheels typically do not require dressing, in these applications some dressing can help to restore their optimal performance and prolong their lifespan. Proper coolant application can also help to reduce the amount of debris.

"One of the biggest factors in machining composites is managing tool wear. If a wheel starts loading up, it’s not cutting efficiently. Regular dressing keeps the wheel sharp and extends its life, ensuring our customers get consistent performance,” Matt explains.

Comparative Advantages

When evaluating grinding solutions for composites, several factors come into play:

• Performance: Superabrasive grinding wheels, particularly diamond-based plated wheels, offer superior cutting efficiency and precision compared to alternatives like carbide-tipped wheels.

• Durability: The inherent hardness of diamond ensures a longer tool life, reducing the frequency of replacements and downtime.

• Cost-Effectiveness: While the initial investment in superabrasive wheels is high, their extended lifespan and enhanced performance lead to cost savings over time, often making them more cost effective when considering cost per part.

“We switched from carbide to diamond-plated wheels over 30 years ago and have seen great results. They last much longer and aren’t that much more expensive. The savings in tool life and less downtime easily make up for the cost. Diamond’s extreme hardness, durability, and efficiency make it the best choice for grinding composites, especially with the precision we need for large-scale building construction and remodel projects,” says a longtime CDT customer.

Emerging Technologies and Industry Outlook for Composite Machining

The composite industry is continually evolving, with advancements aimed at improving manufacturing efficiency and material performance. Notable emerging technologies include:

• Automated Fiber Placement (AFP): This advanced method involves the precise placement of fiber tapes onto molds, enhancing production rates and consistency in composite part fabrication.

• Additive Manufacturing with Composites: The integration of 3D printing technologies allows for the creation of complex composite structures, offering design flexibility and potential material savings.

The composites industry is experiencing robust growth, with a market valuation of $99.52 billion in 2023. This trend underscores the increasing adoption of composite materials across various sectors, driven by their advantageous properties and the continuous advancements in manufacturing technologies. 

CDT is well-positioned to meet the rising demand with its state-of-the-art 500-tank plating lab in the United States. We can deliver high-capacity production of high-quality, reliable superabrasive tools. Additionally, with a larger plating facility currently being built in the United Kingdom, CDT is expanding its reach to better serve the global composites market with cutting-edge grinding solutions.

In conclusion, superabrasive grinding wheels play a pivotal role in the machining and fabrication of composite materials. Their ability to deliver precision, efficiency, and longevity makes them indispensable in the ever-evolving landscape of composite manufacturing. The use of composite materials is growing, and CDT is ready. Call us today to discuss how our precision grinding solutions can enhance your production process. 

Celebrating Our Apprentices

CDT Ltd.'s current and former interns (left to right): Corey Lloyd-Jones, Joe Bowles, Stephanie Hughes-Jones, Daniel Hughes-Jones, and Rhys Butler.

Investing in the Future: Celebrating Our Apprentices for National Apprenticeship Week

At Continental Diamond Tool (CDT), we take great pride in nurturing the next generation of engineers through our apprenticeship programs. In celebration of National Apprenticeship Week in the U.K., we’re highlighting the inspiring journeys of five apprentices at our manufacturing center in Wales. Read on to see how these talented individuals have developed their skills, grown within the company, and are shaping the future of engineering.e.”

From Apprentice to Supervisor – Joe Bowles’ Journey

Joe Bowles began his career with Continental Diamond Tool Ltd. in September 2007 as an engineering apprentice. Over the years, his dedication and willingness to learn saw him progress into new roles, gaining invaluable experience along the way. Today, he is the Supervisor of the Grinding Department, where he leads a skilled team and ensures high standards of quality and precision.

Reflecting on his journey, Joe shares:

"From an apprentice 17 years ago to a supervisor, my path has been driven by hard work and the support of a company that values growth, innovation, and investment in people. I look forward to furthering my career with CDT and being part of its bright future."

Joe’s success is a testament to the long-term benefits of apprenticeships, illustrating how they can open doors to leadership and career progression.

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Daniel Hughes-Jones – A Key Player in CNC Machining

Daniel joined CDT Ltd. in March 2021, quickly making an impact in the CNC Machining Department. He successfully completed his HNC in Engineering, further strengthening his knowledge and technical expertise. Now, as a key team member, he operates multiple CNC machines and plays an important role in training new apprentices.

"My apprenticeship at CDT provided me with vital knowledge and a developed skill set, and I’m grateful to pass on my knowledge and experiences to the next generation of apprentices." – Daniel Hughes-Jones

Daniel’s ability to mentor new apprentices showcases the value of experienced employees sharing their knowledge, ensuring a strong and skilled workforce for the future.

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Corey Lloyd Jones – Building a Strong Foundation

Corey started his apprenticeship with CDT Ltd. in September 2023 and is currently in his second year, working towards his HNC in General Engineering while also completing a Level 3 NVQ. With a strong ambition to learn, Corey is eager to develop his expertise across multiple machines and broaden his engineering knowledge.

"After finishing my apprenticeship, I would like to progress further within the company and learn more skills on more machines. I chose this career path as it looked like a good challenge. I am doing the general engineering HNC course because it opens up a lot of opportunities for me in the future, rather than having just mechanical or electrical HNC." – Corey Lloyd Jones

Corey’s enthusiasm for engineering showcases how apprenticeships provide a solid foundation for career growth, allowing young professionals to tailor their learning to suit their ambitions.

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Rhys Butler & Stephanie Hughes-Jones – The Next Generation of Engineers

Rhys Butler and Stephanie Hughes-Jones, Daniel’s younger sister, are the newest members of CDT Ltd.’s apprenticeship program, having joined in September 2024. Though early in their careers, both are already embracing the challenges and opportunities that come with learning on the job.

Rhys shares his thoughts on his apprenticeship so far:

"I've been on my apprenticeship for around seven months now, and I've thoroughly enjoyed it because it has provided hands-on experience, and a deeper understanding of how complex systems come together. The opportunity to apply theoretical knowledge in real-world settings has been both challenging and rewarding. I've gained valuable skills in problem-solving, teamwork, and technical expertise, which have made me more confident in my abilities. Looking ahead, I would love to further develop my expertise in engineering and continue to grow in a role where I can contribute to impactful projects." – Rhys Butler

Stephanie, who was drawn to engineering for its balance of hands-on work and intellectual challenge, shares her experience:

"I chose engineering because I like jobs that are both physically challenging and mentally interesting. My apprenticeship helps me improve my skills as a machinist while giving me chances to keep learning and growing." – Stephanie Hughes-Jones

Their journeys emphasize how apprenticeships provide real-world experience, technical expertise, and career-building opportunities from day one.

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Apprenticeships are more than just training—they’re a launchpad for a successful career. They provide a solid foundation for career progression, hands-on experience, and the opportunity to develop vital skills in a fast-paced, innovative environment.

The apprentices above are prime examples of what can be achieved through dedication, hard work, and the right support. From those just starting out to those who have grown into leadership roles, their journeys highlight the value of apprenticeships and the opportunities they create.

👉 Interested in an apprenticeship or know someone who is? CDT Ltd. works closely with Coleg Llandrillo to identify promising candidates for our highly competitive engineering apprenticeship programme. Each year, we offer placements to 2 to 3 students. The next apprenticeships will begin in September 2025. If you’re interested, we encourage you to explore Coleg Llandrillo’s Engineering Programme as the best route to be considered for a future opportunity with us. Learn more about Coleg Llandrillo here: https://www.gllm.ac.uk/

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Continental Diamond Tool Limited (CDT Ltd.), based in Kinmel Bay, Rhyl, U.K., is the European subsidiary of Continental Diamond Tool Corporation, headquartered in New Haven, Indiana, U.S.A. For more than 40 years, CDT Ltd. has been a leader in diamond rotary dresser technology, originally operating as Consort Precision Diamond. Since joining CDT, the company has expanded its product line, delivering high-performance diamond plated grinding wheels and other premium superabrasive products to customers worldwide.

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2025 President's Message: Reflecting on Growth and the Future

As we usher in 2025, Continental Diamond Tool is proud to reflect on an incredible year of progress and innovation. In this video update, CDT’s President, Nick Viggiano, shares his gratitude and insights, highlighting the milestones and lessons from the past year. 

Strong Partnerships: Driven by GRIT 

Thanks to the unwavering support of our customers and suppliers, CDT has thrived since 1973. We are grateful to our loyal partners who have been instrumental in making CDT an American manufacturing success story. Guided by our GRIT: Global, Responsive, Innovative Team, being a committed partner remains central to our mission as we deliver superior superabrasive solutions for advanced applications across the world. 

2024 Highlights: Advancing to Better Serve You 

In 2024, our focus was on making internal improvements to better serve you — our customers. By investing in people, infrastructure, and technology, we strengthened our ability to deliver the precision and quality you expect from us. Here are a few key achievements: 

• Strategic Leadership: Under the leadership of our new CEO, Brian VanHall, we are strengthening our strategy, structure, and systems to ensure your needs are met with efficiency and excellence. 

• People-Centered Investments: Our strongest competitive advantage is our people. By attracting and cultivating top talent, we have assembled a team that is committed to making every interaction and product surpass your expectations. 

• State-of-the-Art Expansion: Our newly expanded 72,000-square-foot Technology Center in New Haven, Indiana, will be a platform for the latest advancements in machining, inspection, and quality control for unmatched product reliability. 

• Global Growth: With a move underway in Wales to a larger 30,000-square-foot building, we are further increasing our capacity to provide timely support and advanced solutions to a global market. 

Lessons Learned: Elevating the Customer Experience 

In 2024, we put our focus on what truly matters: 

1. People: By placing the right people in the right roles, our team is equipped and empowered to meet your needs with expertise and responsiveness. 

2. Development: Continuously investing in our people, processes, and products delivers better, more innovative solutions for you. 

3. Quality: Enhancing processes that assess, analyze, and assure product quality, performance reliability, and customer satisfaction. 

Looking Ahead to 2025: Focused on You 

As we step into the new year, we are energized by the opportunities ahead. We remain deeply committed to our mission of delivering unparalleled solutions while fostering strong partnerships with our customers and suppliers. Our gratitude extends to every individual who contributes to our success, from the dedicated CDT team to our trusted partners. 

From all of us at Continental Diamond Tool, we wish you in this dynamic world of manufacturing a prosperous and fulfilling 2025.  

You can find CDT’s latest product innovations, expert grinding tips, and company news by visiting our blog, watching our videos, or connecting with us on LinkedIn. Together, let’s make this another year of partnership and success! 

Cutting Cycle Times in Technical Ceramics Grinding with Vitrified Bond Wheel

What does it take to deliver cutting-edge solutions for some of the world’s most advanced applications? Success starts with strong foundational values. At Continental Diamond Tool, we value being a Global, Responsive, Innovative Team [GRIT]. 

One recent collaboration with a global manufacturer of technical ceramics exemplifies CDT’s GRIT in delivering timely, innovative, quality, custom solutions to our customers. This story highlights how our application engineers and Vitrified Bond department collaborated to provide a superior superabrasive solution that dropped cycle times by an astounding 86% for advanced ceramics operations that supply the world.  

The Challenge: Improving the Grinding Process 

This initiative started when this valued customer in the ceramics sector reached out to CDT to address a grinding operation that was inefficient and inconsistent. The challenge stemmed from a new material they were using for parts that needed to be produced in high quantities. Their existing process required an hour to correctly grind the preformed ceramic part; and they were experiencing significant challenges including excessive heat and chipping. The result was a frustrating combination of high cycle times and inconsistent quality.  

Grinding technical ceramics is a very complex process due to the unique properties of the material. Ceramics are incredibly hard and brittle, making them prone to cracking and chipping under improper grinding conditions. Unlike metals, ceramics lack ductility, meaning there is little room for error when removing stock material. Achieving precision requires tools that maintain sharpness while withstanding the intense friction and heat generated during grinding. Furthermore, ceramics often feature intricate shapes and tight tolerances, adding another layer of difficulty to the process. 

One of the most significant challenges is minimizing wear on grinding tools while maintaining efficiency. The wrong grinding wheel will wear down quickly or fail to deliver the necessary precision when working with ceramics. This is where Vitrified Diamond Bond grinding wheels are a superior solution, offering a balance of durability and performance that meets the rigorous demands of ceramic grinding. Our product managers and application engineers understand these challenges and work closely with customers to design, develop, and deliver quality custom tools for specific applications. 

The Solution: Innovation through Product Development and Process Parameters 

Our Application Engineer, Andrew Olvera, consulted with the customer to analyze their existing setup and recommend strategic changes. He travelled to their facility to see the process and speak with the operator firsthand. Reflecting on the project, Andrew said, "I really enjoyed working with the customer on this challenge. We first began seeing positive results after making tweaks to the machine's programming. When we introduced the customized wheel, the jump in efficiency really ramped up. The cycle times dropped even more than we expected without the chipping that the customer usually saw in their process." 

By reprogramming the machine's grinding operations, custom engineering an optimized wheel, and fine-tuning parameters, the CDT team achieved a groundbreaking improvement. Here are the key adjustments that were made, and the results: 

Enhanced Machine Parameters: 

• Increased spindle speed to 10,000 RPM. 

• Doubled table speed from 100 to 200 inches per minute. 

• Adjusted infeed to .0035-.004 inches with no measurable wheel wear. 

• Achieved .005” infeed with minor wear observed.

Reduced Cycle-Time:

• The customer’s previous process took an hour; our optimized process completed the task in just 8 minutes—an astounding reduction in cycle time by over 86%.

Improved Quality:

• We addressed the quality issues in the preformed parts and optimized for a consistent 0.170” stock removal. This enhancement balanced efficiency and consistency with minimized wheel wear.

The Response: A Testament to Teamwork 

This project also highlights CDT's commitment to responsiveness in meeting our customer’s unique requirements. Recognizing the critical challenges posed by the customer’s quality issues and process inefficiencies, our Vitrified Bond Product Line Manager, Walt Baumbach, spearheaded efforts to provide a custom grinding wheel. Walt Baumbach noted, “Our team rallied together to design, develop, and deliver a solution in an impressive 15 days. This quick turnaround shows the abilities and flexibility of our team.” 

Walt Baumbach, CDT’s Vitrified Bond Product Line Manager, reviewing custom grinding wheel designs. His team helped cut cycle times by 86% for advanced ceramics.

The Outcome: Setting a New Standard 

The results speak for themselves: CDT partnered with this prominent global technical ceramics manufacturer to provide a superior superabrasive solution to their unique grinding challenges. The innovation improved process efficiency and enhanced the durability and reliability of the Vitrified Bond grinding wheel used for this task. The wheel’s ability to handle challenging stock removal with minimal wear underscores the superior performance of our custom engineered products for the manufacture of technical ceramics for a global market. 

While the 15-day rapid turnaround was an exceptional circumstance, enabled by a focused allocation of resources, we consistently strive to meet customer needs with efficient lead times tailored to the scope and complexity of each project. The quick delivery for this customer minimized their downtime and accelerated productivity improvements that will have a lasting impact. 

Living Our Values: GRIT in Action 

In many ways, this example embodies CDT’s GRIT. By combining a global mindset and responding to customer needs with innovative products and services, our team delivered a superior superabrasive solution that exceeded expectations. It is opportunities like this that define our commitment to excellence and drive us to continue pushing the boundaries of what is possible in grinding technology. 

At CDT, we are more than a tool provider; we are a tenacious partner in progress. As we continue to serve industries around the world, our focus remains on delivering cutting-edge solutions that empower our customers to achieve their goals. We look forward to sharing more success stories as we advance the future of manufacturing together. 

For more information about our Vitrified Bond product line or to discuss your unique grinding challenges with ceramics or other materials, reach out to our team today. 

How CDT Works Together to Serve Customers Better

Staying competitive in precision manufacturing is about more than customizing the most advanced grinding tools and cutting-edge dressing technology—it’s also about the people and processes that ensure everything runs smoothly. At Continental Diamond Tool, many departments work together to deliver exceptional products and service to our customers. In this blog, we’re highlighting the key players whose efforts behind the scenes uphold our standards of reliability and customer satisfaction. 

Let’s explore how our departments—from Executive Leadership to Human Resources, Purchasing, Marketing, IT, Finance, and Administration—play a crucial role in better serving our customers.

Executive Leadership: Setting the Vision

Leadership is the compass that guides a company toward success. Our Executive Leadership team sets strategic direction, defines goals, and ensures alignment of our department initiatives with market demand. From expanding facilities for electroplating with diamonds to encouraging development of custom hybrid bonds, our leadership fosters a culture of innovation, reliability, and customer focus.

Fun Facts:

• Continental Diamond Tool is a second-generation family-owned company. CDT President Nick Viggiano succeeded his father, Ray, who founded the company in 1973. Under Nick’s leadership, the company has become the fastest growing superabrasives company in North America.

• Did you know CDT President Nick Viggiano and CEO Brian VanHall are neighbors? The family ties and neighborly spirit run deep in our organization.

Human Resources: Building a World-Class Team

The foundation of any successful company are people. Human Resources Director, Jenni Long, ensures we hire top talent, provide continuous training, and foster a positive workplace culture. By focusing on employee engagement and growth, HR builds a motivated, skilled team dedicated to excellence.

Fun Facts:

• This month, Jenni single-handedly processed the open enrollment benefit selections for more than 180 employees. Plus, she’s conducted over 250 interviews this year.

• We’re hiring! Join Jenni’s team as an HR Generalist. Click here to apply.

Purchasing: Ensuring Quality and Consistency

In precision manufacturing, quality starts with sourcing the right materials. The Purchasing department ensures our production teams have access to high-quality raw materials and supplies to meet exacting standards. Strong vendor relationships and effective inventory management keep operations efficient and cost-effective.

Fun Facts:

• Inventory management is one of many functions this department handles. With more than 2,500 SKUs in our system, Dan Kortenber and Matt Sheehan ensure materials are always available to meet our customers' needs on time.

• In his spare time, Matt referees both college and high school basketball.

Marketing: Connecting with Customers

Understanding customer needs is the first step to delivering outstanding service. Our Marketing team identifies trends, gathers feedback, and communicates the value of our products. From digital campaigns to trade shows, they ensure customers are informed, engaged, and confident in our expertise.

Fun Facts:

• The Marketing team led by Carrie Fisher manages more than 150 projects at any given time, ensuring CDT stays innovative, engaged, and ahead of industry trends.

• Did you know Marketing Generalist Stacy Viggiano is the wife of CDT President Nick Viggiano? In her role, she wears many hats, bringing her creativity, humor, and authenticity to the company’s communication initiatives.

IT: Empowering Precision with Technology

In today’s digital world, technology is integral to success. Our IT team ensures seamless communication, data security, and operational efficiency by managing robust networks and advanced software. Their work keeps CDT at the forefront of innovation, enabling precision and speed for our customers.

Fun Facts:

• IT Director Jeremy Geier bridges the networks between our U.S. and U.K. facilities, enabling seamless and secure order processing and tracking between facilities.

• Off the clock, Jeremy coaches the local, CDT-sponsored high school softball team in New Haven.

Finance: Driving Strategic Resource Management

The Finance team led by CFO Mike Brouwer ensures every resource decision is grounded in sound financial planning. They develop budgets, manage expenses, and forecast trends, allowing CDT to invest in resources needed for growth and innovation. Their expertise helps us maintain competitive pricing without compromising quality.

Fun Facts:

• Did you know Accounting Manager Joseph Norris has been with CDT for 20 years? Joseph started as a part-time employee working with manual lathes on the shop floor. In 2014, he moved into a full-time role within the Electroplated team.  In 2017, Joseph joined the Finance team and is instrumental with the many hats he wears.

• Mike and Joseph both enjoy coaching sports outside of work. 

Administration: Keeping TEAMS Running Smoothly

Behind every smooth operation is a team ensuring day-to-day activities run without a hitch. The Administration team provides essential support across departments, coordinating schedules, managing communications, and ensuring every detail is handled efficiently.

Fun Fact:

• Amy Frecker at our front desk personally answers an average of 50 or more calls every day.

A Unified Effort for Superior Customer Service

Creating custom grinding tools for precision manufacturing applications is complex, but it’s made possible by the collaboration of diverse departments working toward a common goal: customer satisfaction. At Continental Diamond Tool, every team plays a important role in meeting and exceeding the demands of the industries we serve.

Whether it is our groundbreaking work in our grinding lab at CDT New Haven or our industry-leading processes in our 500-tank lab for electroplating with diamonds, it’s not just about what we make—it’s about how we work together to serve you better.

You’ll notice we share a love of teamwork and a spirit of camaraderie at CDT that extends beyond our workdays. Many of our team members coach or referee sports outside the office—be it basketball, softball, or other athletic programs—carrying forward the same principles of sportsmanship, collaboration, and high performance that we bring to serving our customers. These values are core to who we are, both on the shop floor and on the playing field.

Have questions about how we can help with your precision manufacturing needs? Contact us today to learn more about our commitment to excellence.

CDT’s Lab Evaluates Blaser Coolants in Flute Grinding Applications

At Continental Diamond Tool (CDT), we pride ourselves on pushing the limits of grinding technology. In one recent trial, The Grinding Chronicles team has partnered with Blaser Swisslube to test the performance of different coolants on our EVO hybrid bond grinding wheels. This experiment in CDT’s grinding lab aims to determine which coolant best enhances cutting performance, tool life, and workpiece quality in precision flute grinding applications.

Parameters for Success

Leading this effort is CDT Application Engineer Harrison Sheldon and CDT Engineering Consultant Jon VanSant, who are testing three different Blaser fluids under controlled conditions. They are measuring key parameters such as power, force, and grinding wheel wear while closely inspecting the visual quality of the workpiece for signs of burn or other surface finish issues.

“Our focus is on how the grinding wheel cuts, wears, and the resulting workpiece quality,” Jon explains. “By measuring parameters like power and force, we aim to collect data that can objectively compare the performance of each coolant under consistent conditions.”

Three representatives from Blaser joined Harrison and Jon last week at CDT’s lab: Senior Application Engineer Brett Reynolds from the New York plant, and Grinding Business Development Managers Tom Cappadona, also from New York, and Simon Stalder, representing Blaser’s headquarters in Switzerland. For this trial, Blaser has provided the coolant fluids, while CDT is supplying the EVO hybrid bond grinding wheels and the data collection equipment in the grinding lab. This setup ensures a comprehensive, scientific approach to analyzing performance with these coolants.

“When Tom approached us about this trial, we saw an opportunity to try something new with the equipment in our grinding lab,” says Harrison. “We’re excited to see how each formula stacks up to help the team at Blaser guide their customers in optimizing their process.”

Simon Stalder expressed his enthusiasm for the trial results, eager to share the findings with his engineering team in Switzerland. These results will provide valuable insights into how Blaser’s latest coolant technology enhances grinding performance and efficiency. As a global leader in metalworking fluids, Blaser delivers tailored formulas for every material, industry, and application.

Benefits of a Dynamic Testing Environment

The dynamic testing environment in CDT's grinding lab allows Harrison and Jon to adjust parameters on the fly, testing variables such as feed rate while maintaining consistent wheel speed. This enables them to evaluate the optimal feed rate range for each coolant type.

“One key advantage of running trials in the lab is the ability to collect objective data in controlled conditions,” says Jon. “Unlike in the field, where varied operator techniques can affect outcomes, our lab setting allows us to isolate variables and focus on actionable insights.”

While Blaser has come to CDT's lab primarily for the technical instrumentation and grinding know-how of our team, customers do not have to travel to take advantage of the lab’s capabilities. “CDT’s grinding lab is exceptionally flexible due to its portability. We frequently gather data directly from our customers’ processes by installing equipment at their site and analyzing it in our lab,” Harrison notes, “or we can simulate their operations on our machines and collaborate remotely to tweak their process.”

The expertise of Blaser’s application engineer, Brett Reynolds, has also been instrumental in these trials. “Brett brings a deep understanding of Blaser’s fluid formulation and their customer applications, which complements our grinding expertise,” adds Jon.

Trials on the Walter Helitronic Machine

As a 5-axis tool and cutter grinder, the Walter Helitronic is a purpose-built machine that is a centerpiece in CDT’s grinding lab and perfect for trials like this. Its versatility and precision are critical for evaluating different grinding configurations.

“The Walter machine is capable of thousands of functions, but it’s most commonly used for round cutting tools, making it perfect for flute grinding trials with our EVO Hybrid Bond fluting wheels,” Harrison says. “Its high precision, repeatability, and compatibility with advanced cooling systems make it the ideal platform for these tests.”

Jon elaborates, “The Walter allows us to make real-time adjustments to speed, feed rate, and pressure, which is essential for testing performance during these trials. Its automation and sensitive readings ensure accurate, repeatable results.”

The team at Blaser is currently reviewing the data gathered from last week’s trial and discussing how to incorporate the insights into future marketing and product development.

Accessing Our Grinding Lab Services

At CDT, we believe in the importance of real-world testing to optimize grinding processes and improve part quality. Our grinding lab is available for trials like these, whether you’re testing new grinding wheels or assessing some other metric of performance.

“Our team’s diverse areas of expertise ensures we can accommodate unique customer needs,” Harrison shares. “Whether it’s conducting tests in our lab or traveling to your site, we provide valuable solutions tailored to each challenge.”

If you’re interested in running a grinding trial with CDT, contact us with details about your process. We can recreate it in our lab or connect at your facility to gather data. From there, we develop testing parameters, share results, and make tailored recommendations for specific tools and production settings.

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Learn more about Blaser Swisslube at:

Blaser.com

Linkedin.com/company/blaser-swisslube

Facebook.com/blaserswisslube

Instagram.com/blaserswisslube

Youtube.com/user/blaserswisslube1

Global Growth and Local Jobs Spurred by Cutting Edge Investments at Kinmel Bay Facility

Cllr Nigel Smith (left), Conwy Council’s Cabinet Member for Sustainable Economy, visits with Production Manager Justin Hughes (right), showcasing one of the precision-engineered tools made possible by our new cutting-edge equipment, funded in part by the UK Shared Prosperity Fund secured with the help of Conwy Council.

A precision engineering company in North Wales is gearing up for global growth by investing £250,000 in cutting edge equipment.

Recruitment is also underway at Continental Diamond Tool (CDT) in Kinmel Bay as part of an ambitious expansion plan that will create 40 new jobs.

It’s all preparation for a move next year to a 30,000 sq ft factory nearby that’s three times the size of the current premises on the Tir Llwyd Industrial Estate.

Overall, the firm’s Indiana-based American owners, who took it over six years ago, are pumping £4 million into the company to triple production capacity and start making new products.

The niche company specialises in the manufacture of diamond-encrusted rotary dressers and grinding wheels, with tolerances of down to 1,000th of a millimetre in terms of accuracy.

It’s one of only two similar outfits in the UK and supplies a range of manufacturing sectors, including aerospace, automotive, medical and semi-conductors.

The company’s customers include blue chip corporations like Rolls Royce and Tenneco, with more than 60 per cent of the products being exported.

According to the loyal workforce, the investment is the “perfect present” for the company that’s celebrating its 40th anniversary this year.

It was also music to the ears of Cllr Nigel Smith, Conwy Council’s cabinet member for Sustainable Economy, who is one of three councillors who represent Kinmel Bay on the authority.

The council helped CDT secure £100,000 in funding from the UK Shared Prosperity Fund towards the cost of the new equipment.

He came on a visit to see how the money had been spent on “space age kit”, including a  high tech machinery centre, lathe and inspection equipment.

Cllr Smith said: “What they do is very impressive, both in terms of the state-of-the-art technology and the high skill employment they provide in Kinmel Bay.

“It’s fantastic that they’re selling their world-leading products to an international market and they have a raft of blue chip customers like Rolls Royce.

“Over the years there has been a good relationship between the company and the council’s business development team and long may that continue.

“We were delighted to be able to help in securing £100,000 towards the cost of these cutting edge machines. 

“It’s impressive, top-of-the-range technology and the level of precision they work to is mind-boggling – their tolerances are within microns. It’s engineering of the highest pinnacle.

“With them moving now to larger premises, I’ll be speaking to our team if there is anything more we can do to help them moving forward to help them grow and expand.

“Employment is a key issue in Conwy so have foster and support business where we can to retain our young people.

“It’s good to see the emphasis on training here and the apprenticeships, helped by the fact that they have a very good relationship with the local college.

“It’s always been a great company and there is now a new momentum under the American ownership and it’s very pleasing to see them invest in Kinmel Bay and that will pay dividends. 

“The excellent legacy of the original company is now being turbo-charged by the Americans.

“It’s a company with ambition and it’s plain to see how committed the team are here – everybody has a good work ethic and it bodes very well for the future.”

Cllr Smith’s visit was hosted by Production Manager Justin Hughes, whose father was one of the founders of the original company, Peter Hughes.

Justin said: “In this latest investment we have spent £250,000 on the three machines and it’s well in excess of £1 million just on new equipment in the last two or three years.

“We’re very grateful to Conwy Council for their help in facilitating the £100,000 that’s come from the UK Shared Prosperity fund. It’s made a massive difference because it enables us to employ the people to use those machines.

“The skill required by the people we have to do that is of the highest order and is just as important as the machine.

“Training and developing those people is just as key as our processes and our high precision machinery so working with the engineering centre at the local college is a big help.

“I am immensely proud of the company’s legacy and the way things are moving forward. It’s in my blood, this company.

“These are really exciting times with the move to the larger premises which will enable us to have new product lines.

“Continental Diamond Tool are the third biggest superabrasives supplier in the USA and they are looking to become the biggest. 

“The American side of the business is growing at a rate of 30 per cent a year and we are the European arm and they are looking to us to emulate that success over here. 

“We are developing a name for ourselves against the big multi-national household names and we are becoming one of those names.

Finance Manager Michaela Lawton added: “The expansion into the new premises will enable us to increase capacity and the number of products we make so the sky is the limit.

“All this is happening in the year we are celebrating our 40th anniversary and the American side of the company is celebrating its 50th.

“We’ve got a great team of people here and there’s a shared pride in what we’re achieving.

“The expansion will create another 40 jobs and we have started to recruit people because of the skill sets required and the time it takes to train them. 

“We’ve had a steady number of new employees joining us, particularly over the last four or five months so we can get all our ducks in a row.

“We make our products to 1,000th of a millimetre in terms of accuracy so we have to conduct the whole operation with the same level of exceptional quality.”

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Related articles:

https://www.herald.wales/north-wales/conwy/global-growth-will-take-off-with-cutting-edge-kit-helping-to-create-new-40-jobs/

https://www.rhyljournal.co.uk/news/24752773.north-wales-firm-create-40-jobs-part-expansion/

https://www.insidermedia.com/news/wales/engineering-firm-targets-global-growth-with-investment-in-new-equipment-customers-include-rolls-royce-and-tenneco

https://www.baysideradio.co.uk/news/global-growth-will-take-off-with-kit-helping-to-create-40-jobs-9750

https://north-wales-business.co.uk/global-growth-will-take-off-with-cutting-edge-kit-helping-to-create-new-40-jobs/

https://businessnewswales.com/engineering-firm-invests-in-expansion-plan-and-creates-new-40-jobs/

https://www.welshnewsextra.com/global-growth-will-take-off-with-cutting-edge-kit-helping-to-create-new-40-jobs/

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Quality Assurance at Continental Diamond Tool

At Continental Diamond Tool (CDT), quality is more than a department—it’s the cornerstone of our commitment to customer satisfaction. The quality control process at CDT is thorough, involving more than a dozen checkpoints from pre-production to the final inspection, ensuring that every tool we deliver meets our strict standards for accuracy and durability. This dedication to quality is achieved through structured quality checks and the expertise of our team, who are driven to exceed customer expectations at every stage.

A Rigorous, Multi-Stage Quality Control Process

Every tool manufactured at CDT goes through a comprehensive quality control process that spans pre-production, in-line, and final inspections. These checkpoints serve as crucial layers of verification, allowing CDT to consistently exceed industry standards for tolerance and customer expectations.

1. Pre-Production Inspections
   Quality assurance starts before any production begins. It kicks off in pre-production where we verify that the quality of the raw materials and components meet our exacting quality standards. It also takes place in our engineering department where we examine prototypes, samples, and drawings to confirm that our specifications align with the intended design. By identifying potential issues early, CDT reduces the chance of mishaps later in the production process.

2. In-Line Product Inspections
   Quality control ramps up once production starts. Production technicians at every stage are trained on in-line or in-process inspections to make sure the tool matches the customer’s specifications. This proactive inspection phase helps prevent errors and catches any inconsistencies before they compound through the production process.

3. Final Inspections
   The final inspection is the most familiar phase to many, taking place once production is complete. Every finished tool is thoroughly inspected to ensure it meets CDT’s rigorous standards for dimensional accuracy, durability, and aesthetic appeal. This final layer of inspection provides the highest level of assurance that every tool shipped is fully compliant with customer requirements.

The Role of Quality Professionals at CDT

The skilled professionals in CDT’s Quality Department bring nearly 150 years of combined experience to this structured approach to quality assurance. Led by Quality Manager Karl Zimmerman, the team is dedicated to upholding the high standards CDT customers expect. "We take pride in inspecting every tool that goes through our shop, across all product lines," Zimmerman says. "Our well-rounded team ensures each product is both appealing and dimensionally precise."

A critical component of CDT’s quality efforts is the final inspection, where Quality Technicians play an essential role. They not only inspect the completed products but also create inspection programs to enhance consistency and efficiency. “As a Quality Tech here at CDT, we use a variety of instruments to ensure tools meet customer specifications precisely,” says former Quality Tech Leslie Gerzinsky.

In this video, Gerzinsky highlights the importance of adaptability and attention to detail in quality control: “Working here requires a willingness to learn and an eye for detail.” This attitude is essential for CDT’s rigorous environment, where every tool is unique and every department is  continuously seeking improvement. “My favorite part of the job is getting to explore different processes and technology. Working in such a supportive, family-like atmosphere really makes the difference,” she adds.

A Quality Culture Built on Continuous Improvement

Quality control at CDT is not limited to final inspections; it is a continual process starting well before production. By working closely with design and production teams, the quality department helps identify and solve potential challenges early, reducing inefficiencies and ensuring a high-quality product. This integrated approach fosters a culture of quality that permeates CDT, from the shop floor to management.

CDT invests in advanced inspection tools and software to maintain a competitive edge in precision and quality. For example, CDT has invested heavily in high-tech measuring equipment from industry leaders like Zoller and Keyence, and our quality techs are skilled in programming this state-of-the-art equipment to streamline quality checks, minimize human error, and enhance team efficiency. Continuous improvement is a guiding principle, driving the team to refine methods and implement new technologies that enhance their inspection and quality control processes. This commitment to improvement enables CDT to stay ahead of industry trends and maintain high customer satisfaction.

CDT’s culture of quality is further reinforced by the dedication of its employees, who take pride in their work and recognize their impact on CDT’s reputation and success. The supportive environment fosters a sense of ownership and collaboration, allowing the quality team to focus on producing reliable, high-performance grinding tools without compromising speed or innovation.

The Key to Customer Satisfaction

At CDT, quality assurance goes hand-in-hand with our dedication to customer satisfaction. Our multi-step inspection process is designed with our customers in mind, to ensure products that are reliable, efficient, and tailored to their needs. This customer-centric approach is key to CDT’s success, underscoring the importance of quality at every step of the process.

With a team of committed professionals and a drive for continuous improvement, CDT ensures that every tool meets the highest standards of precision, durability, and reliability. To learn more about CDT’s quality assurance process or to tour our facility firsthand, reach out to us at www.cdtusa.net/contact. Interested in a career in quality? Check out cdtusa.net/careers for a list of job openings.

Evaluating and Optimizing Cutting Performance in Grinding Operations

Grinding wheels are critical tools in many forms of manufacturing for cutting, shaping, and finishing materials. In this blog, we’ll explore the methods for evaluating cutting performance as detailed by CDT Senior Application Engineer Chad Wesner in Episode 9 of The Grinding Chronicles. Whether you’re using CBN grinding wheels, diamond grinding wheels, or conventional abrasive grinding wheels like aluminum oxide or silicon carbide, optimizing cutting performance is essential for staying competitive.

Watch the video or read the article below to learn how to evaluate grinding wheel performance and make data-driven decisions to improve your grinding operations.

The Grinding Chronicles - Episode 9

Cutting Performance: The Key Metrics to Measure

In The Grinding Chronicles, Chad Wesner, Senior Application Engineer at CDT, outlines the structured process our engineers use for evaluating the cutting performance of grinding wheels. This process involves three key steps: collecting data, processing data, and evaluating the results. Each step builds on the next to provide an effective means of comparing the performance of different wheels, whether CBN, diamond, or conventional abrasive.

1. Collecting Data

The first step is collecting the necessary data from the grinding process. For an accurate evaluation of cutting performance, you’ll need to use the following instrumentation:

• Power Meter: Attach a power meter to the grinding wheel spindle to measure the power consumed during the grinding process.

• Data Acquisition Device (DAQ): The power meter connects to a DAQ, which records the data from the grinding operation.

• Digital Signal Processing (DSP): Export the collected data into a DSP system for further analysis.

This data forms the foundation for assessing grinding wheel performance for comparison with different wheel types or other variables.

2. Processing Data

After data collection, the next step is processing the information to obtain two critical metrics: Specific Power and Specific Grinding Energy.

• Specific Power: Start by plotting a graph of spindle power vs. time during the grinding process. The power meter collects measurements while grinding the workpiece at various material removal rates. To calculate Net Grinding Power, subtract the idle spindle power from the steady state grinding power. Repeat this process multiple times at different material removal rates, and plot the results to create a graph of specific power.

• Specific Grinding Energy: This metric represents the amount of energy required to remove a specific volume of material. Similar to specific power, the spindle power vs. time graph provides the total energy in Joules. To calculate Specific Grinding Energy, divide the total energy by the volume of material removed, yielding a value in Joules per cubic millimeter.

These two metrics allow you to compare the cutting efficiency of different grinding wheels and make informed decisions about which wheel performs best for your application.

3. Evaluating Data

Once the data is processed, the final step is to evaluate the cutting performance of the grinding wheels. By examining the graphs of data for Specific Power and Specific Grinding Energy, you can identify which wheel delivers better performance.

In The Grinding Chronicles video, you can see in our graph that the wheel represented by the blue line had the best cutting performance because it had the lowest power per material removal rate. In the next graph, we can see that the wheel with the lowest Specific Grinding Energy was more free-cutting, indicating greater efficiency and reduced energy consumption during the grinding process.

Taking Your Grinding Operations to the Next Level

Evaluating cutting performance is an essential part of optimizing grinding processes, whether you're using superabrasive grinding wheels or conventional abrasive wheels. By measuring Specific Power and Specific Grinding Energy, you can compare wheel performance, make informed decisions, and fine-tune your grinding operations for better efficiency and quality.

At Continental Diamond Tool, we have a team of application engineers that specialize in helping our customers with this type of analysis. If you're looking for more help with common grinding problems and their remedies, or need assistance optimizing your cutting performance, contact CDT’s engineering team at TheGrindingChronicles@cdtusa.net.

By following these evaluation methods and choosing the appropriate grinding wheel for your material, you can achieve superior cutting performance and enhance the efficiency of your grinding process.

Vitrified Bond for High Performance Grinding

When quality and performance are crucial to your industry—whether it’s automotive, aerospace, medical, or electronics—reliable grinding solutions are essential. At Continental Diamond Tool (CDT), we understand these demands, which is why our vitrified bond product line has become a trusted choice for high precision manufacturing worldwide. Today vitrified bond wheels are fast-evolving into one of the most sought-after products in the grinding industry. They stand as a key solution across multiple markets, delivering the high performance and customizability industry leaders need to stay competitive.

Check out this video and article below to explore what makes CDT’s vitrified bond products so effective and why customers across industries trust us to meet their high-performance grinding needs.

The Rapid Growth of CDT’s Vitrified Bond Product Line

Since we introduced this product line in 2014, our vitrified bond grinding wheels have experienced remarkable growth, becoming a cornerstone of our grinding solutions. In just 10 years, our vitrified bond products have gone from being a niche offering to one of the most widely demanded solutions in our portfolio.

Jeff Wirth, Engineering Manager at CDT, reflects on this growth:  

“When we first introduced vitrified bonds, we knew they had the potential to meet the demands of a growing number of applications. Today, vitrified bonds have become one of our most popular and successful product lines, offering unmatched results.”

The success of this product line can be attributed to its adaptability, customization, and superior performance, which have allowed CDT to penetrate new markets and expand its presence in existing ones. From high-volume automotive production,rapidly developing semiconductor, or high-stakes aerospace applications, the versatility and reliability of CDT’s vitrified bonds have made them an essential tool for manufacturers around the globe.

Understanding Vitrified Bonds

As Jeff Wirth explains, vitrified bonds are a key element of grinding wheel technology:  

“Your bond is basically the glue that holds the materials in your grinding wheel together, and it impacts the wheel's performance. Selecting the right bond for your application is crucial for process efficiency and workpiece quality.”

Vitrified bonds, made from glass or ceramic materials, provide structural integrity and hold the diamond or CBN abrasives together in the wheel. These bonds are valued for their ability to withstand high levels of pressure and heat, making them ideal for challenging grinding operations. Plus, their porous nature allows for the free flow of coolants, reducing the risk of burning and enabling higher material removal rates.

Customizing Solutions for Every Application

One of the major drivers behind vitrified bond’s success is CDT’s expertise in customization. Each wheel is designed to meet the requirements of the customer’s process, ensuring optimal performance for their unique grinding application. 

Walt Baumbach, Vitrified Product Manager, explains:  

“At CDT, our vitrification process is customized to the specific needs of our customer’s application. Our structures are based on the products our customers are grinding, and we use data-driven analysis to build a structure that is superior to competitors.”

This level of customization enables CDT to craft grinding wheels that maximize efficiency and deliver superior results. From manufacturers of electronic components requiring high-volume precision grinding to medical orthopedics demanding exact tolerances, CDT’s vitrified bond products are tailored to deliver consistent and reliable performance.

The Manufacturing Process of Vitrified Grinding Wheels

At CDT, the vitrified bond manufacturing process is carefully controlled from start to finish to ensure that every product meets the highest standards of quality and performance. Craig Rorick, Production Supervisor for the Vitrified Department, elaborates on the diversity in the industries benefiting from these products: “The industries that use vitrified wheels include automotive, aerospace, medical, and ceramics. Really pretty much every industry—whether directly or indirectly—has vitrified grinding wheels connected to it.”

Here’s a closer look at the exacting manufacturing process:

• Formulation: The process begins with a carefully tailored formulation or recipe, designed to meet each customer's unique grinding application. These formulations include the bond material, abrasive fillers, and other additives used to fine-tune the structure and performance of the grinding wheel.

• Mixing: The dry powders, which consist of glass, ceramic, diamond or CBN, and fillers, are mixed together using a variety of proprietary techniques to create a homogeneous blend.

• Molding: The mixed powder is then carefully poured and packed into the desired mold cavity. This step is crucial for ensuring uniformity and the right density for the wheel's structure.

• Pressing: After molding, the material is pressed to form the wheel’s shape and density, ensuring the bond is strong and capable of handling the demands of high-production environments.

• Sintering/Baking: Pressed wheels are sintered (Baked) at high temperatures in specialized kilns (ovens). This fuses the glass or ceramic bond with the abrasive materials, creating a hard, porous structure that allows for efficient grinding and coolant flow.

• Assembly:  Some wheels require assembly or bonding to metallic or composite components such as threaded wheel studs or cores that allow them to be mounted onto specific grinding machines.  Assembly is done by a proprietary epoxy bonding procedure to ensure product integrity.

• Finishing: Once the wheel has been baked and fused, it undergoes precision machining and grinding to meet the customer's exact size, geometry, and tolerance requirements.

Each of these steps ensures that CDT’s vitrified bond grinding wheels provide superior performance while handling complex grinding tasks.

Key Advantages of Vitrified Bond Grinding Tools

Vitrified bond products from CDT offer several distinct advantages, making them the ideal choice for high-production grinding applications:

High Porosity: Porous Vitrified bonds bring coolant to the grinding zone while allowing grinding swarf and debris to be removed, reducing heat buildup and minimizing the risk of burning the workpiece. This makes them well-suited for high-speed grinding operations.

Lower Grinding Forces: The structure of vitrified bonds reduces grinding forces, which allows for increased grinding speeds and improved efficiency in high-production environments.

Customization: CDT’s vitrified grinding wheels are tailored to each customer’s specific material and application, ensuring superior performance compared to standard off-the-shelf products.

High Tolerance Form Accuracy: Vitrified wheels can be profiled or shaped to meet exacting tolerances, ensuring that they provide consistent form accuracy. This makes them particularly useful for applications requiring complex geometries and precise finishes.

Vit’s Secrets to Market Success

Today, vitrified bond grinding wheels are used in some of the most demanding applications across industries. How have vitrified bond products at CDT become a cornerstone of our business? This success is driven by several key factors:

Versatility: Vitrified bond products have proven to be adaptable across a wide range of industries and applications, from grinding turbine blades in aerospace to shaping medical implants.

Precision and Efficiency: Customers rely on CDT’s vitrified bond wheels to deliver consistent, high-quality results in high-production settings, making them a critical tool in industries where precision and efficiency are paramount.

Continuous Innovation: Over the past decade, CDT has continually refined its vitrified bond technology, expanding its capabilities and offering new solutions to meet evolving industry needs.

Industries Benefiting from CDT Vitrified Bond Products

Vitrified grinding wheels are a vital tool for industries that require both reliability and precision for safety and performance. This advanced technology allows manufacturers to achieve high levels of accuracy, reduce grinding forces, and increase production efficiency with demanding specifications.

How are high-tech industries leveraging this cutting-edge technology?

• Automotive: Commonly used for grinding engine components, such as camshafts and crankshafts, in high-production environments.

• Aerospace: Essential for grinding turbine blades, vanes, shrouds, and other high-precision parts, where exact tolerances are required.

• Medical: A key tool in manufacturing precision surgical instruments and medical implants with critical surface quality considerations.

• Ceramics: Ideal for shaping and finishing hard, brittle materials like ceramics without damaging delicate components.

• Semiconductors: Used in the production of electronic components to maintain quality and functionality in micro-level manufacturing.

Why Choose Vitrified Bond Products from CDT?

At CDT, we are proud of how far our vitrified bond product line has come since 2014. Today, these products are among our most widely used, trusted by industries around the globe. Here’s why customers continue to choose CDT’s vitrified bond:

- Expert Customization: Our experienced engineering team tailors every wheel for optimal performance.

- Attention to Detail: Every step of the manufacturing process is carefully controlled to ensure consistent quality and reliability.

- Reliable Delivery: We understand the importance of timely service, and our customers can trust us to deliver their products when they need them

- Application Support:  CDT has made it a priority to provide our customers with access to experienced Application Engineers to provide support for your specific grinding applications.

With a decade of growth and success, CDT’s vitrified bond product line continues to push the boundaries of grinding technology. If you’re looking for custom grinding wheels, it’s very likely CDT’s vitrified bond products can offer an excellent solution for accuracy, performance, and reliability. Contact us today to learn more about how we can help you achieve your production goals.

Emphasis on Outstanding Customer Service at Continental Diamond Tool

At Continental Diamond Tool (CDT), customer service isn’t just a department—it’s the core of our entire operation. From the moment a customer reaches out with an inquiry to the final delivery of the product, CDT ensures that every interaction reflects our commitment to quality, collaboration, and satisfaction. Our expert sales team, fast response times, and innovative technical solutions come together to create an outstanding customer experience at every step. Watch the video or read the article below to learn more.

Putting the Customer First

"Everything we do is centered around ensuring that the customer comes first," says Erik Van Meter, Senior Product Manager of Conventional Abrasives at CDT. This philosophy shapes the day-to-day operations of every department. Whether it’s processing quotes, collaborating with engineers, or ensuring timely delivery, CDT’s entire focus is on taking care of the customer.

At CDT, we understand that every customer has unique needs. Whether they are an aerospace company seeking specialized grinding tools or a medical device manufacturer looking for precision and reliability, we treat each client with the same level of attention and dedication. We take pride in offering high performance grinding solutions that are not only effective but also tailored to their specific challenges

Simplifying the Process

A seamless customer experience begins with a streamlined process. According to Jeff Gongaware, CDT’s Customer Service Manager, "The process of getting a quote from CDT couldn’t be any easier." At CDT, customers can inquire via phone, email, or through our website, making it convenient and flexible to begin the process. Once a quote is approved, we provide an acknowledgment within 24 hours, ensuring that communication is prompt and clear.

This quick turnaround is a point of pride for CDT. "One of the things I always hear at CDT is how fast we get our quotes back to our customers compared to our competitors," says Matt Harnish, one of CDT’s dedicated sales representatives. In today’s fast-paced manufacturing environment, time is of the essence, and CDT’s ability to provide quick, accurate quotes sets us apart from the competition and builds strong relationships with our customers.

Real-Time Solutions for Real-World GRINDING Challenges

Our commitment to customer satisfaction goes beyond providing fast quotes on high-quality tools — we also work hand-in-hand with our customers to develop solutions that address their specific needs. As Blu Conrad, CDT’s Application Engineer, explains, "In our facility, we have our own grinding lab with machines dedicated to R&D and prototyping." This allows customers to test out solutions and adjust their parameters without downtime, all with CDT’s extensive expertise to guide the process.

In addition to offering product testing at our facility, CDT provides on-site support for customers facing unique challenges. "If they have a specific challenge that they can't solve on their own, an application engineer can go to their facility and spend whatever time is needed to work directly with their operators and engineers," says Blu. This personal approach ensures that CDT’s customers not only receive the tools they need but also the support to optimize those tools in their own production environments.

A Collaborative Approach to GRINDING WHEEL DESIGN

At CDT, we believe that teamwork makes all the difference. "At CDT, there are no silos," Erik notes. "Each department within the organization works together to ensure that the customer needs are met." This collaborative spirit ensures that whether a customer is interacting with sales, engineering, or production, they receive the same level of care and attention throughout their journey with CDT.

This culture of collaboration is key to maintaining fast response times, high-quality service, and long-lasting relationships. From quoting to production to delivery and support, each department at CDT works in unison to ensure that every order is fulfilled efficiently and to the highest standards. This teamwork fosters a work environment where our employees are empowered to share ideas, solve problems, and take pride in our customers’ success.

GRINDING Expertise That Makes a Difference

Behind every solution is a team of experts who bring years of experience to the table. Whether it’s solving complex grinding issues or fine-tuning product specifications, CDT’s team has the knowledge and expertise to help customers overcome any challenge. "With my 23 years of experience in grinding, I can help give customers a new perspective on facing their challenges," Blu shares. His expertise, combined with the know-how of CDT’s wider team, ensures that our customers are never alone in their search for the right solution.

Jeff adds, "What it takes to be successful in customer service at CDT is a positive attitude, product knowledge, and some problem-solving." These qualities are essential in guiding customers through the entire process, from initial inquiries to product delivery. CDT’s team not only knows the right questions to ask but is also skilled at offering insights and recommendations that help customers arrive at the best solution for their needs.

Personalized, Efficient Service

One of the key benefits of working with CDT is our personalized approach. "Every one of our tools is engraved with a specific W number," Jeff explains. "You can call us with that information, and we can go back and pull all the manufacturing specifications from the last time we made it." This system allows us to quickly and efficiently handle reorder requests, ensuring that customers receive the same high-quality tools they’ve come to rely on.

At CDT, we recognize that our customers are not just looking for products; they are looking for solutions that will help them succeed long term. By focusing on quick response times, personalized service, and expert problem-solving, we deliver not just tools but peace of mind.

Diverse Customer Base, Unique Solutions

Working with a diverse customer base presents unique challenges and opportunities. For Matt, the variety of customers makes the job exciting. "What I love about working at CDT is the wide range of customers that I get to deal with on a day-to-day basis. I’ve got boat manufacturers, medical companies, and those crafting airplane engines," Matt says. As a custom solutions provider of superabrasive tools, every product is unique and every design is tailored to meet the specific needs of our customers.

Whether we are working with customers in the medical field or in aerospace, we take the time to understand their individual needs. This tailored approach ensures that each customer gets exactly what they need to thrive in their respective industries.

Above and Beyond

At Continental Diamond Tool,  our commitment to customer service is evident in everything we do. From the first inquiry to ongoing support, we prioritize our customers’ success through collaboration, innovation, and expert guidance. As we continue to grow and expand, we remain focused on delivering the exceptional service and high-quality products that our customers have come to expect.

By working with CDT, customers gain access not only to cutting-edge tools but also to a team of dedicated professionals who are always ready to go the extra mile. Contact our sales team today at cdtusa.net/contact.